“The seats were great but there was incorrect information noted on your site about the tickets. It indicated that there was a $30 food and beverage credit included which was not the case verified with the staff at the venue. Completely false advertising and they indicated it was a recurring theme with tickets purchased on your site.”
“When I got to the venue my parking pass didn’t work and I was already in line to enter the venue. I had to purchase a new parking pass to let me through and then when I called to get my refund due to their pass not working, they refused and are not giving me back my money. Customer beware, that when you purchase a ticket through StubHub and it won’t work at the venue, they are refusing to give you your money back. I’m still trying to figure out how this is even legal as their ticket never worked and was never used. It should be a complete refund. Will keep everyone updated with how this turns out as I am still trying to get my $78 back from StubHub for a ticket that wasn’t used nor worked upon entry.”
“I would leave zero stars but i can’t, i have used stubhub for a long time its always been in canadian funds just noticed my last jays game was in us funds, when did this change i never changed my settings, last time i get ripped off!!!”
“I didn't like having to download an additional app, and the tickets did not come through on that app as reported, even though I used the same phone number and email to sign up for that app (Dice). However, I was able to troubleshoot with a human eventually and got the tickets about an hour before the show. It was really stressful to not know if we had tickets so close to the event (which we'd flown into NY for).”
