“I was not able to accept tickets from my family due to an error that did not allow it. A problem from what he website so I had to purchase my own ticket and the other ticket was an extra that I spent money on and no one used.”
“My first set of tickets never arrived. I bought them the morning of the concert. I was on chat 2 hours before the concert trying to get new ones. there was an issue with it they told me to wait, and they'd contact me 30-45 min. 45 min later never heard anything and it's an hour before the concert. I got back on chat and spoke with Vanessa, and not only did she get me tickets quickly she got me better tickets than I had and in a VIP section”
“We mistakenly deleted the ticket that was emailed to us and customer service was very helpful in contacting the seller to resend the ticket. They were courteous and immediately found a solution to our problem.”
