“Got tix I needed. Transferred electronically, relatively quickly, but did make me worry a bit. Did not reach out to customer service or interact with their support team.”
“Rather expensive handling fee, but they got me the tickets (and good seats!) for the hockey game we absolutely had to see on very short notice, so it was worth the cost.
Electronic delivery of the PDF tickets worked perfectly.”
“Great show but you must insist sellers provide tickets at least 12 hours before the concert start time. I had front row tickets and with under 2 hours before showtime I still did not have tickets. Stub Hub got me 2nd row tickets but this was stressful waiting and very fortunate. Whoever was supposed to send me tickets should be banned. Thank you.”
“Fast n simple and because they use this smart pricing thing now tickets end up being so cheap which is great when ur buying... not so great when ur selling”
“I am very happy with my purchase at Stubhub, I purchased the tickets for my son & DIL and was having trouble sending the tickets over, the ai rep could not help me so was transferred over to a live customer service rep and she patiently guided me to resolve the issue and was able to send to tickets over…”
“I got tickets to see Devo on the day of the show at a much better price than the original price and the tickets were transfered very quickly to my app. It was pretty straight forward and easy.”
“I purchased 4 tickets to a sporting event. I received the eletronic tickets from StubHub but when I went to the event they scanned my tickets and said they had already been used. I paid $250 and was not able to get in to the event. I did exactly what it said to file a claim with StubHub and spoke with several customer service reps but they denied my claim. Their excuse that SH is a 3rd party ticket broker and does not have control over the tickets. NEVER AGAIN!”
“Luis quickly and happily resolved my issue of ticket seller transferring tickets for a date in the past. Received correct tickets the day before the Women’s US Open and had a great time!”
