“I will never use stub hub. I ordered tickets and on check out THEY have both the parking and insurance tabs selected so that if you select purchase your order includes those items without a refund. That’s wrong I should select the items I want, not the site. Very unfortunate that stub hub hides behind their purchase agreement that miss lead customers with purchases. Fraud”
“What a horrible experience im going through to get there so called fan protection. Just a heads up dont buy tickets and then sell those tickets and if you never receive your tickets you purchase that you have to give to your buyer because you will be the one who gets burnt I never received My money for the tickets I never received plus I got charged another $500 for the tickets I was suppose to provide to the person I sold them to, so out $900 for not seeing any baseball game and spending hours on the phone to try to get my money back. NEVER AGAIN!!!!!”
“Thank you thank you thank you for this opportunity to be able to one of my favorite artists being able to get tickets truly gave me an experience that I won’t trade for anything else i ever moment was spent well over in happiness thank you truly a summer I won’t ever forget so blessed to have spent it at after hours till dawn Weeknd concert”
“StubHub is awesome! I always get my ticket no matter what! My ticket buying for Ateez was seemless and easy. But lemme talk about last time because I totally forgot to give a review for Megan Thee Stallion (at least I don't think I did) so last time my ticket wasn't in my account and it was almost showtime and I was on the verge of tears. Well, the customer service fellow (I really wish I remembered his name) managed to get me another ticket that was better than the one I has for no charge. StubHub always comes through for me.”
“I had a terrible experience with StubHub. I bought my ticket for a concert six months in advance and they said they weren’t going to be able to deliver my ticket from the seller until the day of the concert. I bought flights and hotels to see the concert And the day of they weren’t able to contact the seller and had no ticket left for me. The only option they gave me was a refund and I had to go buy a full new ticket that was double the price on Ticketmaster Ticketmaster was much more reliable and I got the ticket right away. I’ve used StubHub a lot in the past and have enjoyed it, but I’m super disappointed that They weren’t able to deliver the ticket they promised. The next day I called to get compensated for the extra ticket I had to buy and all the stress that ruined the concert for me and they would not give me the difference of the new ticket I had to buy they only said they could refund me for the original cheap price. I bought it at and they haven’t even refunded me yet. So now I’m down from two ticket prices when I bought from them in advance. I asked for even a voucher for the extra money that they lost me and they denied me. The service was not helpful and they said there wasn’t anyone else I could speak to and that I should hang up and redial.”
“Stubhub is a scam, I made the mistake of buying tickets with them, only to find out minutes later that the same tickets were offered at ticketmaster for 20pct less. They don't allow you to cancel the order (of course, why would they, their business model relies on naive customers like myself). Lesson learned, never again will I do business with this company. Be warned.”
“Great service! Great price for 5 tickets. Tickets as described! Would definitely recommend STUBHUB! I would not recommend the 4th level during summer, prepare to SWEAT!”
