“I ordered MLB All Star tickets on one order. I ordered an MLB All Star parking pass on another order. I got the game tickets, but I did not get the parking pass. App said I had to wait until 5pm day of game. Game started at 7pm. I reached out after the game about a credit for parking pass and they said NO CREDIT since I contacted them after the event. All support was via chat. No voice customer service. Not a fan of Stub Hub. Avoid if you can!! Service fees are also very high.”
“Our tickets were for upgraded seating and included parking at an additional cost. We paid top dollar and only received general admission loan tickets the upgrades the seller charged us for our non-transferable per the venue supervisor those upgraded passes were invalid, including parking. I’ve tried to reach StubHub a number of times, they sent me an email and have not responded since with any update on my request for a refund or to even acknowledge it. They say they have a guarantee, but Sellers on this ticket venue cannot be trusted based on our experience.”
“Efficient, if slightly convoluted delivery, of my concert ticket. Requirement to download a digital tkt seemed a bit extreme but actual transfer to my wallet was relatively easy.”
“The parking experience in the yellow zone at Spa was a disaster. It took us three hours to leave the parking field. The people directing traffic were extremely inefficient and there was definitely a difference of experience between the different color parking zones.”
“Decided to go to game a few hours before game time. Found great seats at a great price. It was quick and easy transaction. Stubhub always comes through for me.”
“I always use Stubhub for my tickets! Their prices are much lower than other ticket platforms, they offer the same viewing experience as other vendors and they’re my go to every time! I’ve been using Stubhub for years and will continue using them for many years to come. Thank you Stubhub!”
“I couldn’t find my tickets and, but the virtual agent AND a live agent was able to contact the original owner of my tickets and he resent the tickets! Thank you StubHub for helping me!!!”
