“The ticket was delivered as promised and easy to pick up - even though I would have preferred and electronic one but I get that’s not an issue with the Stubhub side of things”
“Someone hacked my account and bought a bunch of tickets for games . Stubhub wouldn't do anything about it and pretty much called me a liar and said they were my tickets. They bought 1350$ worth.”
“Realized we had a free night. Looked on Stubhub and bought tickets for the ballet at Segerstrom. It was so easy. They were amazing seats and we encountered no problems.”
“The tickets I had originally purchased were relocated and we were not happy about that. We were supposed to be sitting with friends, etc. When we arrived at the venue, we found out our seats were relocated again but to a way better spot. We had a fantastic time. Thank you.!”
“StubHub would not allow me to sell my tickets. Their site said that I purchased my tickets through a 3rd party even though I didn’t. They wouldn’t let me sell the tickets through them without selecting a 3rd party, not StubHub. I have purchased many event tickets through them in the past but I will definitely not be using them again. $700 is too much to lose!”
“first time buying tickets on Stub Hub. It was super easy and it was cheaper than buying same tickets on other sites. The seats were awesome! Only issue I have was I wish it was clearer that the ticket price was USD. I was on StubHub.ca and choose the CDN dollars icon, I purchased the tickets for the seat I wanted(it was for Blue Jays game) and when i received the confirmation email the tickets were in UDS. Makes a big difference when you convert USD to CDN(yes I live in Ontario). I just wish it was clearer when purchasing them.”
“This is my 3rd time using StubHub. I haven't had any problems, the tickets to the events I choose are always cheaper than other sites and are easy to access. I will definitely continue using Stub Hub for future events.”
“Never got the tickets we paid $700 for. Ruined our evening at the least - and we weren’t the only ones. At least three other couples at our show did not get their tickets, purchased thru StubHub. So basically, what went wrong was - we used StubHub. Never again.”
“NEVER EVER EVER AGAIN WILL I BUY FROM STUBHUB!!! I ordered tickets and didn't need them. They do not cancel orders even if you just placed it 2minutes prior. I politely say, It took me months to get an English speaking individual who truly understood the simple need to resell them.
I felt rushed buying the tickets as they had a count down timer...overall experience Was AWEFUL!!!! Nice customer service, but they only know 3 answers.”
“I am overall happy with the ease and convience of Stubhub. What I found disappointing was paying over $30 for parking on the Stubhub site, showing up at the garage on the day, and seeing that they charged less than $15 for the day.”
