“Horrible service!! They ruined my night !! My ticket order fell through 3 times !!! They said sellers couldn’t !! 3 times!! It was terrible service!!!!”
“I bought tickets for Texas Rivalry game Texas vs. OU through StubHub. Tickets never came through, reached out and got the seller and was able to receive tickets for the game and was told he did not go through StubHub. The parking I purchased through StubHub went to a third party ParkWhiz which turned out to be a scam. When I went to parking lady attendant said she had a couple of ppl with the same issue and that her parking was not even available through the website. They were private. When I tried getting refund through StubHub they escaled it and said I would get email and never did. Do not trust StubHub! They are a bunch of scammers!!”
“We ended up with great seats to Hamilton in NY, but didn’t text them until an hour before the show. They were better seats than I originally purchased. We loved the show. That being said it took a lot of finessing and working with customer service to get our tickets. We were on the phone while out to dinner trying to get the tickets. It was too stressful and almost ruined our evening. Even though we got the upgraded tickets I won’t use stubhub again. The woman in customer service was amazing, but having to wait until an hour before the show to get tickets I purchased the month before is not acceptable.”
“horrible horrible horrible
i bought tickets to wicked and the tickets day of the event still no tickets then when you call customer service all they do is say you can have a refund or try for other tickets for a sold out event really never use stub hub it's a scam”
“Order some tickets for the eagles at the sphere and 5 hours before they said they canceled tickets bunch of b******* they should get fined they suck don't ever use them again they'll let you down”
“Sold me a ticket and wouldn’t stand behind it when I couldn’t find it. Keep sending me Ticketmaster and insisting it through them. Couldn’t resolve the issue over the phone either. I’m out 232.00 dollars and they done nothing….. don’t use them, buy direct from venue!!!!!!!!”
“I purchased tickets for Texas in May and received tickets for Germany the next day. Was told since I didn't contact them in time they could not give me replacement tickets even though when I tried to access app I got a something went wrong notification”
“Easy to find good “reasonable” tickets. What was different from past experiences, I had no problem accessing my tickets when I arrived at venue (Yankee Stadium). And...oh yeah, Yankees won that game!”
