“Bought The Eagles show at The Sphere in Vegas. Traveled approximately 2000 miles to see show. Accepted my mobile tickets on line to find out at the gate someone else was in my seats. Missed first 20 minutes of show while on the phone with stub Hub trying to get resolved. Finally was offered a refund or replacements which I accepted. They offered a $2.00 compensation which I found insulting. Sent email when i returned home to VP of Operations who delegated a response which was simply "we are only a platform". The best they would do is $25 compensation. Will never use Stub Hub again. They took no accountability .”
“I bought tickets off of StubHub for a Yankee game at Yankee Stadium. The listing did not say that there was an obstructed view. However, when we arrived to the game, there was a concrete wall going in front of us so that we had to stand to see the outfield. The seller never listed this in the description of the tickets. When I contacted StubHub, they told me that since I attended the event, they couldn’t do anything for me. They would not even guarantee that they would contact the seller to make sure that the listing for future games was accurate. Terrible customer service.”
“When I purchased this parking spot, I was led to believe that it was close to the Savannah Bananas Baseball Stadium. However, it was 4 miles away. My wife is handicapped and cannot walk 4 miles. Therefore, when we realized how far it was from where we needed to be, we left. We were probably only in the parking garage about 15 minutes. Not satisfied at all with Stubhub’s parking recommendations for this event.”
