“StubHub has the worst seller support I’ve ever experienced. We made a small mistake on the ticket date and noticed it six hours before the concert. Instead of helping, StubHub refused to let us correct it and told us to wait until after the event to appeal. We filed the appeal immediately, only to wait 20 days and then be told it was denied. On top of that, they kept the penalty equal to the ticket price.
This policy is unfair and feels like a trap for sellers. StubHub clearly cares more about taking money than providing real support. I will never use this platform again.”
“Beware: I purchased 2 tickets to a comedy show and was tricked into believing the price was $250 for 2 tickets, when in fact that was the price for 1 ticket. Be very careful if you purchase anything on this site as they are misrepresenting their prices. It only showed me the true full price once the transaction was processing. I tried to immediately cancel the transaction but couldn’t. I chatted with a Stubhub Rep and supervisor and they denied my cancellation and even told me because the event was happening in under 48 hours I couldn’t resell the tickets. I will never use this company in my life and I recommend you don’t either because they are thieves. Please read their reviews which I wish I did before purchasing from them. I wish I could give them 0 stars, but unfortunately in order to write this review I have to at least give them 1 star.”
“I bought tickets on StubHub. Was sent to Ticketmaster to ‘claim’ them. Realized I couldn’t attend and listed them for sale on StubHub. Got smsil from StubHub that O had 24 hrs to transfer ticketss to new buyer. Ticketmaster has not turned on Trsnsfer option and now Stin hub is telling me that I will be responsible for buying tickets for the new buyer!!!! I’ve paid $271 to StubHub for these tickets and haven’t received a penny back for them but they are saying I’ll be charged for new tickets for the pending sale!”
“Prices are by far more affordable when there are resellers pining for your hard earned money. Unfortunately not knowing where the seats are until last minute absolutely sucks”
“I bought 2 brewer tickets and they asked if I wanted parking
The tickets were outstanding
The parking was for downtown Milwaukee not the game Had to buy another one
The person scammed both of us”
“It's a necessary evil. It would be like not having the internet just because you hated Comcast. So, here we are paying 4x-10x what the costs are and nothing extra is gained to anyone except to Ticketmaster.EvilMusicOverlords.com, lastly the artist, but wow that was easy to burn money like it's nothing and get great seats without having to wait in line! some of the best views in my entire life are from StubHub. Bravo! Your criminal partnership with your overlord is successful! Thanks for the great seats!!, I'll be paying for them for months still. Guess I need to thank another evil empire while I'm in the mood.”
