“Stubhub customer service (through their virtual chat option) was incredibly helpful in resolving an issue I had with my ticket. They were efficient and quick.”
“Absolutely fantastic performance. The choreography, creativity and music were amazing. He hasn’t lost a step since his Talking Heads days. The entire audience was in awe! StubHub always delivers”
“The seats were good except for the large tall man in front of me. I spent more time looking at the big screen than the field to see the action. The fee was way too much.”
“Nice to be able to get tickets to a high-demand event. My only complaint is that the seats for my family were listed as being together, but were actually not together. Luckily, the people next to us were kind and swapped seats with us, but it was annoying to have to manage that at all.”
“They scammed me 2 times. My credit card rejected the charges twice and I won in both occasions.
They said I did not sell and transfer my tickets to my seller but I have confirmation that I did. They still charged me and said it was a problem on my end. So they sold my tickets, refused to give me money for my sold tickets. They are a total scam.”
“I was not able to attend the event after all and Stubhub made it seamless to resell and transfer my tickets. I always trust that Stubhub will stand by my purchases and this has not always been the case with other sellers.”
“I had a great experience, purchased tickets about a month before the show date and within 24 hours they had been sent to me via Ticketmaster. Had absolutely no problems at the venue, were treated just like everyone else. Would definitely use again!”
“Terrible service from StubHub. After weeks of not being able to accept the tickets I purchased, hours spent on hold and in the chat box, I still never received the tickets. They told me to wait until 2 hours before the event and then they could give me either replacement tickets or a refund, and they never got back to me. After asking someone to call me multiple times in the chat box the day of the show, a representative named Simon told me “you need to wait, sorry” and ended the chat. I paid a lot of money for the tickets and traveled to get to the event, and ended up having to purchase new tickets right before the show. Have talked to multiple people who have had similar experiences as well.”
