“I honestly can not believe what just happened, I bought two tickets for a concert last night. We went to the concert and we tried all night to accept the tickets but it kept saying oops something went wrong, we called multiple times and they kept hanging up on us so we just left. This morning we called again and they said we can’t get a refund because we didn’t call last night and they have no records of our phone number WTF. I honestly don’t understand the logic at all I’m just warning you don’t buy from here it’s actually a scam all they want is money.”
“Everything went wrong. Could not add my tickets to site because site would only allow me to add my Reserved Seating tickets as General Admission even though my event has NO General Admission seating. Finally had agent sent me a special link to add my tickets but then saw that the site had THREE listings on the site for the same event, date and time as mine but if you clicked two of the three links my tickets for sale did not appear. So someone could only buy my tickets if they happened to click on the right link out of the 3 options Then the site kept changing the price of my tickets. It would also show my Payout to be higher than the Selling Price. I called StubHub and the agent told that they would pay me to amount shown for the Payout, which I knew was a lie. Stubhub was not going to sell my tickets for $81 each but pay me $103.50. Over all just a totally bizarre, frustrating and horrible experience.”
“I am an old fart and have trouble with technology. Purchasing thru Stubhub was easy, at a reasonable cost and lots of choices as to seating. Great experience.
Ron M”
“Lots of options on the tickets for the show, easy delivery, I have used StubHub for a long time now and have never had a problem. I will continue to be a customer.”
“Easy purchase and reasonable fees. Tickets were easy to download, scan at the door and get in for a great concert. The El Rey theater is beautiful and a great venue for a show.”
“Seats were great until others showed. Too much shifting in the seats and communication. It was like they had no interest in being there. Flyers trounce them 6-3 so winning trumps all.”
