“It was nerve-wracking having to wait the day of the concert for the tickets and there wasn't a way to transfer them (at least not that I saw). But the tickets came and I had a great time :)”
“Date of event is 09/14/25. I ordered a parking space ticket worth $78+. Waited for the ticket until the event. Tried to get it a week before, but no luck. I chat 3x morning of 09/14 with an agent, but the transfer did not arrive. I ended up buying another parking space in the area for $22. Until now, 09/18/25, still waiting for my refund of which they promised. Very stressful just for a parking space. Attached is a different parking company.”
“Myself and friends went to Vegas for the Canelo Crawford fight. It was always the plan to get tickets the night of the fight, it’s something I’ve done through another company and worked out well. I paid for 6 tickets and we all travelled to the stadium after 20 minutes of the tickets not coming through email I went to online chat, it was a “30 minute” wait which turned out to be an hour! So we had already missed some of the prelims. We would still catch the main and co main event. However after refreshing my Email account over 100 times my tickets still never game through! £1334.11 had left my account still no tickets, I finally get through to support, “sorry sir your seller doesn’t have the tickets” wtf! I’ve just spent all that money and have no tickets. Ok refund my money. Yes sir we can do that for you after an investigation, it will take 10 working days! So 6 of us all dressed up ready for the fight and we couldn’t attend because someone was allowed to sell us the tickets they didn’t have. The waste of time and money from this! As you can imagine what I want to say about stubhub wouldn’t be allowed, so in nice terms you’re an absolute disgrace! I’ll actively look to warn as many as people as possible to avoid your company. Thankfully your company is now tradeable NYSE, I hope your company gets shorted into oblivion!!!”
“I gave three stars because my car got broken into. At the lot that I purchased a ticket from StubHub. But my experience with StubHub its self was easy and very informative. But they should try and help make sure that theses lots are secured properly with adequate security. Before offering tickets to said lots.”
“Purchasing the pass was great but there were no directions or description of the location of the parking lot itself and it took us 20 min and several wrong directions from other parking attendants to find the lot. The signs marking the lot are small and not distinguishable. The lot itself was close to the venue and had no problems wi the location except for the above.”
“It was easy as pie to park and walk to Allegiant Stadium for the game, but the registration was a little confusing. It showed another offer to park in a different lot, and the fee was charged in the same email as the parking pass already purchased permit. The time to park was even more confusing. Once the pass is purchased, a receipt should be received to verify the purchase, and the code for the entry ticket to the parking lot.”
“I was able to find two tickets seated together, and for the location, behind home plate, I paid very little. Stub Hub came through for me and I thank the seller as well.”
“I purchased concert tickets and parking through Stubhub. The parking was offsite at a hotel. I followed the instructions and when I arrived to park I was told the hotel no longer works with that company and I could not park there. I had to find and pay for parking elsewhere. I called the company and was told they would process a refund. They have not. I contacted Stubhub the following morning and they told me they couldn’t help me because I didn’t call before the event. I believed I had covered myself by contacting the parking company. I expected Stubhub to help when their vendor did not. I was scammed through their site and they refused to make it right. I won’t use Stubhub again.”
