“Terrible experience, purchased a parking pass via StubHub for a event. The doors opened at 4:30PM. and the event started at 7:30PM. I was at the event around 6:30PM and the pass I purchased still had not been sent. My hands were tied so I had to buy parking at the venue which was another $60 on top of the $60 already spent through StubHub. I received that tickets well after the event had already started and I was inside the venue enjoying the concert. I reached out asking for a refund as the pass purchased did not arrive in time, they told me refund was out of the question, that it was my fault for not reaching out earlier while the event was taking place, mind you there was no service at the event and I reached out as soon as I got home at 11:00PM. Disgusting business and even worse customer service, perfect example of a big company stealing from the people. WILL NEVER USE STUBHUB AGAIN and I suggest you don't either as people I have talked to have similar experiences.”
“The worst customer service, unprofessional liars, selling tickets and never sending them to you. Unacceptable, rude customer service!!!
Happy to give them - 5 stars, one star is too much for StubHub”
“The seat was very close to the stage. And very comfortable. I thought I get to go into the suite and just enjoying the room during before we go see the concert but they wouldn't even let us in there at all.”
“Decided to look for Celine Dion tickets the night before in Paris. The process was pretty easy and we were able to secure affordable and great seats to a memorable concert. I will always use StubHub!”
“Buying the tickets couldn't have been easier. When I couldn't figure out how to transfer the tickets to others, I called support and the agent was helpful and got me squared away.”
