“Detailed pre purchase experience (allowed to view seating accurately) streamlined buying process, super customer service and after concert satisfaction surveys.”
“With such short notice I decided to get tickets to smackdown for me and my 2 sons. Stubhub definitely did a great job with great seats. What a great night it was.”
“I was able to sell my parking pass with ease. I bought it a while ago, but then I found a better option. StubHub was awesome in the selling experience. It’s easy and hassle free. I will definitely use StubHub in the future.”
“I was able to sell my parking pass with ease. I bought it a while ago, but then I found a better option. StubHub was awesome in the selling experience. It’s easy and hassle free. I will definitely use StubHub in the future.”
“If I can give 0 stars I would.
Sold my tickets on StubHub for Lisa Lisa concert. Was told I would get my payment 5-8 business days after the concert. On Friday August 15th I got an email that the payment failed to my PayPal because wrong information. As I looked at the email that I received the email they sent the money to PayPal was not even correct. Went to StubHub to verify email & not sure wher they received that email from since that was not the email I had on StubHub for PayPal payment. Spoke with agent & was told I would need to update payment method. I chose bank transfer as that was basically the only other option. Then I get an email that my payment was on hold because I need to add my tax TIN number :/ tf. So I add my TIN number. Then I ask an agent how long til I get my payment after that.. was told they were going to process payment again & I should be expecting it soon.. well this was Friday.. today is Monday August 18th which is th day I am supposed to receive payment which states on StubHub & I have yet to receive the payment. Spoke with agent & was told I now have to wait an extra 5-8 business days to payment. WTF!!!!! Will never ever use StubHub again. Nor will I ever recommend StubHub.”
“They wait until the day of the show to send tickets and then when there is an issue there is no time to get the issue resolved. I had purchased a parking pass that was supposed to be right next to the venue but the one I received was miles away! They did not get back with me until after 6pm which was too late because I was meeting friends at 6pm so I had to buy another parking pass. I also had problems with a Nate Bargatze show. They did not give me the seats I ordered 3 months in advance they gave me seats that were much further away with no discount. They suck!”
“I purchased 4 tickets from Stubhub for the blue jay's game 2 weeks in advance for $130 each, and after a week when I did not get my tickets, I called them, and I was told not to worry that the tickets will be sent to me by email 2 days before the game. Well, the day of the game came and I still did not have my tickets so I called Stubhub 1-800 number four times, and they kept telling me that the tickets will be sent to my email, one hour before the game I called again just to be told that they can give me new tickets or I could have a refund. I only had less than 1 hour so I decided to get the new tickets to find out that the new tickets were on the $7 to $20 section of the stadium. I called to see if I could get a refund for at least the difference between the price I paid ($130) and the new tickets ($7 to $20) and I was told that a refund was out of the question because I opted to get the new tickets instead of the refund a few minutes before the game. What a rip-off. I will never purchase tickets from Stubhub again. I rather watch the game in the comfort of my living room before I let this MF*** rip me off.”
“Both Stubhub website and app failed kept cancelling my concert ticket order for no apparent reason. None of the payment options worked. I wasted time and lost the tickets I wanted to buy. Went to SeatGeek instead and guess what? It worked, unlike Stubhub or Ticketmaster.”
“A great site to put my mind at ease when purchasing concert tickets and/or parking for my events. Prices are very affordable and fair. This is to site I will always choose to give my business. I am a very pleased and happy customer...😃”
“The tickets I received were wrong. They agreed they were wrong. Multiple agents said I’d get an email with comparable tickets. Went to the show as they guaranteed i would be taken care of. Never got an email from them. Great option if all goes well, but as soon as there’s a problem you’re out of luck.”
“Sorry please what ever u do don’t spend your money with Stu hub the sellers along with them stealing peoples money happened to me to took 8 hours for them to issue me a refund please go somewhere else not here please”
“I got tickets for the Sphere in Vegas. that all went fine, but then they email me telling me not to forget parking. ok, so I go thru Stubhub for parking, which said that the PARKING PASS WAS FOR THE SPHERE for that date. I ordered my parking pass and got the email that it's done. when I get the pass, it has me parked 2 miles from the Sphere! I went to customer service and they tell me that I saw the address of my spot on the email when I paid, how was I to know that the address is that far! I don't live there. I googled mapped and couldn't believe how far it was. now they don't want to cancel my pass, which is 3 weeks away!”
