“Terrible experience with StubHub when I purchased tickets to Lionel Richie in Las Vegas recently. I was sent different tickets. Contacted StubHub and was told it wasn't their fault, but the sellers fault for sending the wrong tickets. Finally was told I could get 25% off the tickets that weren't nearly as good. I was then told to send the tickets back and I would get the tickets I purchased. I sent the tickets back and was told I would have new tickets within 30 minutes. Long story short I spoke with 5-6 different agents over the next 12 hours, sent multiple e-mails, had to prove twice through e-mails and pictures that I even sent the wrong tickets back and I never received any tickets. We flew to Vegas to see Lionel Richie and missed the concert. Horrible experience that carried over to the next day on the phone trying to get my money back and kept getting told that they would provide new tickets even though the concert took place 14 hours earlier. Horrible, horrible experience and I will never use them again. Avoid StubHub at all costs unless you want to be extremely disappointed.”
“Grateful for the preorder of a parking spot it helped us very much! It made our concert experience Dua Lipa smoother, and her concert was outstanding!!”
“Great show, beautiful venue... always wonder how 2 tickets with face value of $70 each, works out to bill of $345.. doesn't seem right.. won't be back”
“The tickets were so easy to purchase, were delivered in plenty of time and the website is so easy to understand and navigate. Everything up front. No problem putting them on my phone. Thank you StubHub. I will definitely use this site again.”
“Advice to others: If you’re purchasing tickets for a major event, I recommend using Ticketmaster or another platform that provides better customer care. StubHub may deliver your tickets, but that’s apparently where their responsibility ends. DO NOT USE STUBHUB!!”
“Painless process, I find it easier to deal with Stubhub than to battle with Ticketmaster and their poor website. I like how all fees are shown up front and the communication is always good.”
“I appreciated the pictures of the view to the stage from the seats. It was very accurate too. It was an easy transaction and the tickets went into my ticketmaster app without any problem.”
“The ticket purchase was quick and easy. I liked being able to see exactly what the view would be before buying. There was clear communication leading up to and even after the game.”
“Was glad to have a parking spot however it was a little bit further to walk to the stadium. I say that because I have leg problems that limit my abilities to walk to far.”
