“Do not accept stub hub suggestions for parking in Indianapolis. Stub hub will leave you with a two mile walk to your event. Also, if you are attending an event at Lucas Oil Field there is a great private lot immediately to the east of the stadium, the guy waves you in, parks you close and charges less than stub hub.”
“Purchased tickets through StubHub for rod wave event was cancelled requested refund.unable to request refund on app or use credit.contacted customer service x3 within 30days they all said they would escalate my complaint I have still yet to receive my refund or any credit.will NEVER trust or use this company again.”
“This is the WORST company to deal with. Our concert was postponed twice. It has been rescheduled, but my husband and I cannot go. Now they are telling me I cannot resell them!!!
They have been taking me around in circles!!!”
“I will never use stub hub again. I bought tickets for a concert. The day of the concert came and I still had no barcode or form of ticket to take to my concert. I spent 2 and a half hours with customer service. 2 different phone calls and online chatting. My first call was at 5 pm and I was told I’d have my tickets within that hour. My concert was at 8pm that night and I had an hour drive, concerned I was going to drive to the venue and not have tickets. That hour passed, still no tickets. After 15 minutes on online chatting with customer service I was told they would make my case a priority and that I would receive my tickets within 15 minutes. I am taking my chances and already driving to the concert. 15 minutes go by, still no tickets, and I am forced to call again. It is now 6:15 and they tell me that I should receive my tickets within an hour. I eventually received my tickets at 7:10. Doors opened at 7 so I got horrible seating. I HIGHLY do NOT recommend stub hub and I will NEVER use them again. Complete waste of my time and pointless head ache I had to go through. They compensated my troubles with a $2.00 voucher to their website, as if I would even think about buying from them ever again. Complete joke. Don’t waste your time with this website.”
“as of right now I would give them a 0 star. 1) when I listed my 5 tickets on sale I selected don't leave me with one ticket...they left me with 1 ticket to sell. 2) luckily the ticket sold but it cost me a lot of time and effort dealing with customer service and I never heard from them. 3) then when I transferred tickets from ticketmaster to stubhub "for faster / better sales" it apparently didn't work on 4 of the 5 tickets. 4) However, the single ticket did go to the stubhub account but the buyer didn't get the ticket so they canceled the purchase. 5) even though this is all due to stubhub issues they are denying my claim....”
“I purchased parking tickets to a basketball game in Philly from Stubhub. I followed and completed all the steps required by Stubhub. When I was prompted to "View Tickets", I received parking tickets for another day, another event. I had to pay for parking myself. When I supplied documentation to Stubhub showing I completed all steps, the incorrect ticket they sent me, and the receipt showing that I had to pay for parking, they told me that they could not refund my payment because I reported this after the event took place. They offered me 25% credit towards a future purchase at Stubhub, not a refund. I'm eating the cost of the original parking purchase. They stole from me. I will NEVER use Stubhub again.”
“First time using this website. I bought random tickets for Sydney Qudos Sun 19 Feb 2025. Surprisingly best seats ever (Sec 20-KK- 433/434 on the aisle) and my daughter got an unexpected hi-five and compliment from DRAKE when he left the stage and came up the stairs. Drake utilised the whole racetrack stage. Added bonus was PARTYNEXTDOOR. I would of given 5 stars but the added Fees and Vat was quite an excessive charge.”
“So I bought a parking ticket from them…the parking lot they gave me was for a place 20 min walk from the venue…$5 dollar parking ticket…they charged $30 for…there was a parking lot right next to it”
“It’s always a smooth transaction all thought I sometimes get anxious because the tickets take a bit long to deliver but other that that always satisfied
Thank you 🤗”
“The tickets were good
The site was easy to navigate
The only thing I didn't like was that the tickets didn't arrive until the day before which lead to anxiety.”
