“The ease of getting my tickets was a welcomed surprise. I usually have issues with other platforms. Also the guarantee of tickets so I'm protected from getting scammed is the main reason I will return to StubHub.”
“I will never buy tickets from them again! I purchased 2 tickets to a WNBA game in Atlanta in March 2025. I never received the tickets. Each time they sent a link, it said no tickets. This went on for 2 months ! I was assured that I would get either my original tickets or replacement tickets under their fan guarantee. The day of the game, still no tickets and they send a link after I called them with 45 minutes before the game, tickets were sold out! Which I knew they would be! I called them every week for 2 months, no tickets! This was a graduation gift for my granddaughter! Thanks StubHub for disappointing her!”
“Recently purchased tickets through stubhub and found out a week later that I would not be able to attend, so I decided to sell the tickets through their platform as they recommended. A few days after the sale, the person I had purchased the tickets from canceled the order. Since I had sold those same tickets, and this was all done through stubhubs platform, I figured it should be a simple process to resolve, especially as I had not received any money from the sale yet. After a two hour long conversation with three different customer support representatives, I was given various conflicting information about whether I would be charged to supply the ticket I had sold. Once the third customer service representative informed and assured me that if I followed her exact process, I would not be charged as I was not the one responsible for canceled the tickets (which is also what is clearly stated in their terms and conditions). Come to find out today that I was charged 400 USD to supply the replacement ticket, which I will be disputing with my credit card company with documentation of all communication from the first two communications (did not record the phone call I had with the third representative unfortunately). Genuinely avoid wasting you time and money with these people, and just find your tickets elsewhere. If you do run into a hiccup, you will need to spend hours to resolve a simple issue, for which you WILL be charged for even though you were clearly told you would not be.”
“Terrible don’t ever but from here. I purchased a ticket and the seller never gave my any information. I called stub hub and they said they couldn’t replace my ticket which is on their policy. So they said a refund was the only option. I was already at the entrance for the concert. DONT BUY FROM HERE”
“GREAT TIME AT THE INDY 500 2025!! We decided to go about a month before the race and I was uncertain I could find good seats. But StubHub came through and I was able to find Paddock seats, that were covered and had seat backs, with a really good view of the straightaway, the pits, the 4th turn down to the 1st turn. Bonus was the tickets came with a coveted parking Lot B pass! The Indianapolis 500 was on my 30-year old sports-loving son's bucket list and he really enjoyed the race thanks to StubHub!!”
“From the moment you arrive, you're greeted by friendly and welcoming staff who help set the tone for a great experience. Inside, you’ll find food and drinks available for purchase—just a heads-up that outside food and beverages aren’t allowed.
The show itself is absolutely amazing! Watching it on the massive Sphere screen is truly something special and unlike anything else. It’s a one-of-a-kind experience that’s both visually stunning and unforgettable.
Highly recommend it!”
