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Stubhub Reviews

3.6 Rating 7,730 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 23rd December 2025
Kristin
Stubhub 5 star review on 22nd December 2025
Anonymous
Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
405
Anonymous
Anonymous  // 01/01/2019
Very easy to navigate
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Posted 3 months ago
StubHub is as easy as heck. Even for a really old man who listens to the radio and drives the speed limit and who can name the Giants starting lineup on April 25, 1958 against the Dodgers at Seals Stadium.
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Posted 3 months ago
Easy process and all was seamless
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Posted 3 months ago
Everything came together flawlessly.
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Posted 3 months ago
Tickets were easy peasy, lemon squeezy!
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Posted 3 months ago
Quick, easy, good communication and best prices. Thank you!
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Posted 3 months ago
I needed to see the Nine Inch Nails - peel it back show in Philadelphia, it sold out on regular tickets fast. I was able to get 1 seat on stub hub, they saved the day.
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Posted 3 months ago
Very easy to get tickets. The surcharge was ridiculous. That’s why a star taken away.
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Posted 3 months ago
Overall easy and on point.
Stubhub 5 star review on 29th August 2025 Stubhub 5 star review on 29th August 2025
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Posted 3 months ago
No I won't fill this out
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Posted 3 months ago
Beware. I sold some tickets to the party animals and was paid and 2 days later the money was taken back without my knowledge. Lady found cheaper tickets and lied saying I gave her wrong seats. Said I told her wrong section as I told her 109-113 and my tickets came in 111. Just beware letting them sale your tickets as I could have sold to someone else if I knew they were going do this. Very disappointed with STUB HUB.
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Posted 3 months ago
Beware if buyer purchases tickets and if seller doesn't get an email sayimg sold contact them right away. My listing had sold but never got an email. Turns out buyer had failed payment on their end. So listing was sold and I wouldn't have gotten paid if I didn't call to verify
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Posted 3 months ago
Was the first time using StubHub, bought resale tickets and was worried about getting them in time. But we got them and everything was great
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Posted 3 months ago
The event we wanted to go to required personalized tickets, which was a bit of a headache. The StubHub reps were very helpful in executing on that process.
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Posted 3 months ago
When I cannot get tickets through presale or ticket app, I have made purchases through Stubhub. I have had no issues at all with the many tickets I have sourced from Stubhub. The only issue I find annoying sometimes is not knowing where the allocated seats or section is until after I purchase, and of course the Fees and Vat. If it wasn’t for Stubhub I believe we would have missed the opportunity to see artists in concert. There are more concerts to come too that we are yet to see at various venues - Sydney, Australia.
Stubhub 4 star review on 28th August 2025 Stubhub 4 star review on 28th August 2025 Stubhub 4 star review on 28th August 2025
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Posted 3 months ago
Awesome night.. stubhub worked excellent tonight and was 1 minute getting into stadium.. basically only by Jays tickets off stubhub now
Stubhub 5 star review on 28th August 2025
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Posted 3 months ago
I got the perfect tickets to see the Mets play against the Phillies. On top of that they won the game which made it more exciting.
Stubhub 5 star review on 28th August 2025 Stubhub 5 star review on 28th August 2025
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Posted 3 months ago
Listed tickets, then as event got closer created another listing and deleted the first. I sold the tickets. then I got an email stating I sold the tickets again. When I informed them that I had already sold and transferred the tickets they charged me for not being able to fulfill the second order. Not only did they charge me the ticket price for each ticket $176 x 4 but i still have not received the payment from the original sale.
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Posted 3 months ago
I was trying to get details about the seating for a concert because I wanted to get tickets for my friend and myself because she is disabled. I called and the guy was explaining the seating and the ones I wanted were available only as a promotional purchase. He had me go get some prepaid cards which was shady but I really wanted the tickets so I followed his instructions. After almost two hours and $650 of prepaid cards he said he made a mistake and I had to be transferred to a supervisor(Benjamin Mathai). He apologized but I’d have to get another card for $450 (this was the same tickets discounted for my trouble) or I wouldn’t get my $650 back. I was in tears. I thought I was a victim of a scam. He said the original guy would most likely be fired because he didn’t understand the promotion. I ended up just giving up and hanging up on him. I have never been so frustrated trying to find tickets to a concert. There is way more crud I had to go through but I’m exhausted from this experience and sooo done. I will never use Stubhub again!
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Posted 3 months ago
Purchased the tickets 2 days prior and 2 hours before game time they cancelled my tickets and replaced them with worst seats. They called me to advise me of this matter and I chose for a refund and they took it upon themselves to provide me with the worst seats in the stadium for the full price. DO NOT purchase anything from StubHub they’re a scam!!!
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Posted 3 months ago
Stubhub is rated 3.6 based on 7,730 reviews