“I had a good experience, purchase was fast, picture of the view corresponded to the ticket I got, release of the tickets was straight away.
The only bad thing for me is the massive amount of emails received after the event asking for me to respond to this review.”
“I used StubHub for the very first time this month! I paid for my tickets on 3/3/25. My event was 3/20/25 at 7pm. When I didn’t have my tickets by 430pm on 3/20/25 I got in touch with StubHub. I was told I would still have them in time. At 5pm I reached back out to StubHub and they said I would get them by 6pm. I told her that was insane! BUT at the same time, I got an email stating the seller didn’t have my tickets! 😡They issued me a refund. I had to go to Ticketmaster and pay more for my tickets. I will NEVER use StubHub again!!”
“Absolutely terrible customer service guarantee. We purchased tickets way out for a show in New York. Sole purpose of thr trip. Seller canceled tickets less than a month out. We had to pay hundreds more for basically the same seats because the prices had gone up so much due to it being so close to the show date.”
“If you are a seller, StubHub has this thing called recommended tickets. If their algorithm doesn’t like your seats or price, you tickets will not be seen by most potential buyers. Deceptive at best, will never use them again.”
“Fees for both tickets and parking were ridiculously high. Stubhub charged $37 for each $70 ticket. For a $5 parking Stubhub charged close to $9 plus additional $8 as service charges.”
“What did not make me happy was the parking pass I paid for it but apparently that parking lot was occupied by police cars my gps couldn’t even find it. Kept saying you arrived and on top of that it was not by the theater”
“Everything went great when buying tickets from Canada to see Sabrina Carpenter in Paris. We got 4 seats in a row and the view was exactly what we expected. Had a great time!”
“0/0 Purchased tickets to an Orlando Magic game 3 weeks in advance, tickets never showed up after several attempts to fix this. Finally with a couple hours before the game they said they are working on it and then 10 min. later we received a refund, Called back and were told to purchase new tickets, with little time left before the game they had similar tickets available but charged $200 more in fee's than the original tickets. Asked to speak to a supervisor about it but they said there were none available. Terrible experience all around. Find another way to get your tickets.”
