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Stubhub Reviews

3.6 Rating 7,778 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 8th October 2025
Anonymous
403
Anonymous
Anonymous  // 01/01/2019
They moved the single seats I bought in two rows into the same row.
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Posted 5 months ago
Stubhub is basically running a racket. No refunds under any circumstances except a “death in the family” they told me. They say you can make your money back by re-selling but that’s an obvious lie. When you re-sell, then the buyer has to pay the same fees that you do so stubhub gets to cash in on double the fees while providing no actual service to you. The tickets are always more expensive on their website than from the venue because of the scalper fees.
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Posted 5 months ago
Easy to choose my ticket. Ticket was received quickly and was legitimate..;) Only thing that would have made it easier was if I could have saved it to my Google wallet. Would have been smoother than opening my email to scan it at the venue. Will definitely use Stub Hub again
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Posted 5 months ago
Super happy with our tickets, are seats were awesome, and the show was so amazing, there are no words to help you understand the life changing experience of watching Stray Kids in person!!!
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Posted 5 months ago
They don't
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Posted 5 months ago
Easy purchase, great seats . Had a little trouble with app and pulling up tickets but I figured it out. Thank you
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Posted 5 months ago
Parking directions and location were error-free and the process went very smoothly.
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Posted 5 months ago
First time using Stubhub for parking purchase, worked out great, I'm disabled and unable to walk to the other parking structures
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Posted 5 months ago
the purchase and receiving of the tickets were flawless
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Posted 5 months ago
Easy to get tickets. Excellent communication all the way up to concert. I totally trust Stub Hub.
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Posted 5 months ago
Great tickets, great price
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Posted 5 months ago
yes it was amazing!
Stubhub 5 star review on 30th June 2025
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Posted 5 months ago
Fenway is different and quite small. Great Atmosphere. But be carefulful of your seats. Some are DIRECTLY BEHIND A 2”’X 2’Post
Stubhub 5 star review on 30th June 2025
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Posted 5 months ago
Easy to use. Good email follow up
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Posted 5 months ago
My ticket delivery and cost were very efficient and reasonable for my ticket to the Rocket Detroit golf tournament. I was happy to be able to put the ticket into the online wallet because it is so easy to open and no problems concerning opening it up due to online reception and technical problems.
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Posted 5 months ago
It was a smooth,!easy transaction.
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Posted 5 months ago
Parking was 30 min walk from venue. Didn’t park there. Was 100 degrees. Had to pay for closer spot. Out my money 😞
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Posted 5 months ago
Stubhub claims to have a really good refund policy, until you actually need a refund. The concert I purchased tickets for, got cancelled. Stubhub jumps through hoops, doesn't answer, and makes you send documentation they don't even care about - for no reason. I was out the concert and the money. So much for their great policy. I will never buy from Stubhub again.
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Posted 5 months ago
Terrible company with a very poor return without lack of compatibility with the information, they give you information and believe that it is the most truthful and correct thing to do. I had a sale made and they charged exorbitant amounts, claiming that I had made two sales when I only received one and they still wanted to debit an incredulous amount from my account, so a very bad experience with this company. I do not recommend it to anyone.
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Posted 5 months ago
It was an awesome experience. Waiting for tickets to arrive the night before event were draining, but arrived right on time and everything was great. Would order again. Thank you
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Posted 5 months ago
Stubhub is rated 3.6 based on 7,778 reviews