“Tickets were purchased without any hassles. I got great seats in the 100 level and the concert was awesome. Couldn’t ask for anything more StubHub came through.”
“The seats were great
The price was amazing
The whole experience from purchasing the tickets to great seats great show
Will definitely use Stubhub again”
“First time purchasing here. They sent me an email stating my order was canceled. To then still charge me. The "best the can do" is for me to resell them for a cheaper price of what I bought them. Never will I order through them again. The time I've wasted fight with reps and headaches. The reps are useless.”
“I purchased 2- 2 Day General Admission ADULT
tickets to Dark Star Jubilee in Thornville, Ohio from
StubHub on 5/23/2026 11:55am. I received my tickets
instantly. I went to the festival, and went to scan the
tickets and was denied entry. The ticket clerk
manager looked up the guys name Roger Kreiter, and
he was issued a refund at 4pm for the tickets. So I
called StubHub and they said they would send me
replacement tickets after an hour on the phone, they
sent me replacement tickets and I accepted them
and when I did, they were children’s tickets. StubHub
has admitted they sent me children’s tickets but said
it’s my fault for accepting them, and you can see they
were obviously never used! I drove 4 hours to this
festival, I am attaching everything below, including
my purchase and what they sent me. The original
purchased tickets were from Roger Kreiter and for
some reason the replacement tickets they sent me
were Children’s tickets from Amanda Barker as stated
on bottom of both tickets. They have refused to fix it,
and keep saying there’s nothing they can do because
I accepted the children’s tickets that they replaced
my original adult tickets with, but I also sent the
screenshot of the email with the replacement tickets.
Simply a refund will be unacceptable, 4 hour drive, 2
hour phone conversation, and the best they can tell
me is I’m out of luck.”
“Excellent concert, probably the best I have seen this year at Ford Field! Bruno Mars & Anderson Paak are a great vocal team and the floor seats and ticket prices were fair for a last minute purchase!! Would see them again!”
“I really value the all inclusive pricing. I was able to easily retrieve my electronic ticket at check in. I tried to use a printed paper ticket and it was the first time I noticed a difference in the scan technology. It was different. Thank you for a seamless show!”
