“I was happy enough to be able to purchase an affordable ticket in the orchestra, just days before the show but I couldn’t believe that I qualified for an upgrade and wound up sitting in ”the pit”! Most exciting day ever! Thank you!!”
“I purchased concert tickets through StubHub. Everytime I tried to download the tickets I got message saying they were downloaded by another email. I tried to resolve the issue all day the day before. Then I was told they had up until the start of the event to deliver tickets. Which would mean paying$80 to park and waiting outside the stadium until the started?? The tickets were never delivered and StubHub will not defend my money.”
“They charged me for $100 while we could park for $30 at the venue!!
The tickets could not be saved on phone or transferred to ticket master. Called the multiple times that couldn’t provide me with individual tickets!”
“My tickets got ripped off from StubHub and it appears to have been an inside job as there were unapproved transactions on my ap and my credit card. StubHub insisted that I transferred my tickets to someone else. And I did not. So I was left without my tickets on day of concert. And StubHub was no help in assisting with the problem. I will never purchase from StubHub again - even if it means never going to another concert. I lost almost $5000 in ticket costs.”
“We ordered tickets for the Meghan Mooroney concert in Washington DC in December 2024 and they said tickets wouldn’t be delivered to me until May 2025 5:00pm the night of the concert! Well the tickets NEVER came- stubhub operator was no help and we had NO tickets to get into concert while I was waiting in line with my two excited girls! It was SO disappointing! AND we were NOT the only ones this happened to that night via stubhub! I will NEVER use them again.”
“I had no issues ordering tickets. Easy to download app. We came from South Florida to Red Rocks amphitheater to see Sting in concert. Easy to follow instructions to retrieve tickets for the event.”
“Subhub is an organization I would NEVER use again. The venue of the event I bought tickets for through Stubhub would not guarantee the seats. I bought additional tickets through the venue to guarantee I would see the performance. When I called and talked to Stubhub they could not guarantee the seats.”
“I purchased 2 tickets for Mets game at City Field stadium in a specific location and after I paid they change the location, when I call customer service they said maybe I make a error , but I know I didn’t and I don’t have time to sell it b/c to expensive two days before the game . Was so unfair and I will never use this platform again. Be careful and take pictures when you purchase because I didn’t.”
