“Stubhub was great. The problem was with the venue at the Atrium garage. Getting in was easy. Getting out we had to call the helpline to enable the elevator to access the garage. We had about 30 people waiting with us.”
“I was able to easily attend the concert I wanted to and everything was exactly as it was described. Thanks for helping to make for an epic concert experience!”
“It was so easy purchasing tickets and downloading them. I also purchased a parking pass, just across the street from the doors. Our seating section was right inside the front doors, right next to the restrooms. It was a magical evening and everything went smoothly. Thank you for a spectacular outing.”
“Purchasing tickets was great. Careful purchasing parking pass - parking garage ended up being a 10 minute walk from the venue in a 'sketchy'neighborhood.”
“Was sold a $150 parking pass when they don’t have any paid parking at the venue. All lots were full when we arrived and we had to park almost 2 miles away and walk. My husband has Parkinson’s and it was almost more than he could handle. Very disappointed - parking attendant said stub hub screws people all the time. 😒 still waiting to see if we get a refund”
“I'm done with the other ticket vendors! Stubhub offered better seating, prices, easier access to online tickets, AND a separate entrance making my daughter and I feel like VIP's! Start to finish - great experience! Thank you!!”
“Thank you, StubHub! Traveling to see a concert was a first for me, and StubHub provided me with amazing tickets. The customer service was great, and getting the tickets was seamless!”
“Had a very good experience getting and selling tickets with Stubhub.
I bought two tickets then changed my mind to buy only one.
I was able to sell my extra tickets before the night of the show.
the sell ticket option was user friendly. The prompts were helpful and led to a direct sale.”
“We purchased a Parking Pass for a spring training game in FL. The address did not exist anywhere near the stadium. We spoke to a police officer and he said we were not the only ones scammed. He had spoken to other attendees who had the same issue. After the game, we called stub hub who said they'd refund the $56.35 plus the additional $20 we had to pay to park. We never saw the refund show up on our credit card after 3 months. When we called stub hub to ask about it, they said they had no record of our calling them and that they wouldn't refund the charge!!! NEVER use stub hub for a "parking pass" and be extremely careful buying tickets.”
