“They steal your money do not use them. If I could give a zero I would. VIVID SEATS are much better, wish I would’ve use them instead. My kids were disappointed they did not get to see the football game.”
“I got a resale ticket for a reasonable price for SOAD and Deftones and I was very happy with my purchase through StubHub. I had no issues getting my ticket delivered and would use them again in the future.”
“Had some concerns that were quickly resolved. The prompt responses to all questions was very reassuring. Received the tickets in plenty of time. Concert was amazing. Thank you”
“Transaction went smooth. Pass arrived in a timely manner (which was paid for in the transaction so I wouldn’t have expected anything other than that). Would buy again if needed!”
“StubHub made its usual attractive offering and recommendations of tickets for the game and also, importantly, provided clear instructions regarding timing and method of claiming the Jets tickets from Ticketmaster, which is the Jets' ticketing partner.”
“Very poorly run company. They have no real customer service—only a chat option with agents who are no help at all. I purchased a parking pass for an Adam Sandler event but was unable to download the barcode needed to scan at valet parking. As a result, I had to pay a second time at the event. Despite explaining the situation, they refused to reimburse me.”
“The personal interaction (by phone). I was very nervous about this because the tickets weren't coming through until a couple of hours before the event and I had to travel to the event and am very insecure about my technological prowess. The person from Stub Hub was so patient with me and re assuring. I appreciated that. It gave me confidence, and everything worked out fine on game day.”
