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Stubhub Reviews

3.2 Rating 4,827 Reviews
56 %
of reviewers recommend Stubhub

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Anonymous
Anonymous  // 01/01/2019
Great experience with Stubhub. The tickets came to me early and with instructions on how to download them to mobile tickets. No need for printing or screen shots. Everything worked out perfectly. Just try getting some of the extra fees down a little.
Stubhub 5 star review on 19th February 2025 Stubhub 5 star review on 19th February 2025 Stubhub 5 star review on 19th February 2025
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Posted 6 months ago
Great tickets with parking pass. Didn't realize they charged extra fees. They were almost the same price as one ticket. Would think twice before purchasing again.
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Posted 6 months ago
Exactly what i needed, exactly when i needed it, with clear and easy transfer process.
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Posted 6 months ago
I purchased Eric Bellinger tickets. The concert was “canceled” and here we are 18 days later and StubHub keeps telling me the concert is postponed, but I have personally spoken with the concert organizer as well as the venue who both confirmed it is canceled and they will not give me my money back even after saying two weeks ago, they issued a refund. Now today they tell me they are looking into it. I also purchased Los Angeles Lakers tickets. They keep saying the seller has released my tickets and Ticketmaster, which they have not. I’ve asked five times already for them to release the tickets and they will not. It seems like you get nowhere with anybody. I will definitely be looking to purchase through a different company next time.
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Posted 6 months ago
Tickets were affordable and the whole process was seamless. Overall great experience and great show!!!
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Posted 6 months ago
The tickets came in perfect and show was amazing.
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Posted 6 months ago
Initially concerned about retrieving my tickets but once I had the opportunity the process was adequate.
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Posted 6 months ago
Easy to purchase, great selection and very fast delivery. Well worth it.
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Posted 6 months ago
A bit pricey for those seats.
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Posted 6 months ago
Much too expensive for the fees.
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Posted 6 months ago
Very easy to purchase tickets, receiving them and adding them to my wallet was simple!! I will be using StubHub in the future!
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Posted 6 months ago
Scored AWESOME seats at a great price!
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Posted 6 months ago
worked out fine but fees are high !
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Posted 6 months ago
It was easy to navigate the website, locate the seats we could afford, and purchase the seats for the game. I have the Stub Hub app on my iPhone, and I was able to download my tickets the day before the game. I was very satisfied with the process, and I will not hesitate to use Stub Hub in the future,
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Posted 6 months ago
I got my tickets about an hour before the 500. Apparently the person that I bought the tickets off of had no intention of sending them. I had a long time to wait cuz I didn't get my tickets till 11:00. So till I got to the racetrack it took me 3 hours to go through security. It just makes me a little leery about getting tickets again as I thought they would come through when they were supposed to. It was just very close to call. It gave me no time after receiving my tickets
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Posted 6 months ago
I didn’t get the tickets until 2 hours before the show started. And I had to call Stubhub to remind the seller to release the tickets. Why would Stubhub allow the resellers to hold on the tickets for so long after the tickets were sold?
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Posted 6 months ago
Was an easy purchase process. Fees were reasonable compared to ticketmaster.
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Posted 6 months ago
The tickets were fine, the concert was great! It is the fees that get you a low rating. You expect to pay a certain advertised fee and then there are so many extra fees that it almost makes it not worth going.
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Posted 6 months ago
For being a first time user I was please to have purchase tickets from y'all. Thank you and I'm planning to continue to do so
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Posted 6 months ago
The ticket transfer was very easy. The fees were excessive.
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Posted 6 months ago
Stubhub is rated 3.2 based on 4,827 reviews