A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with my car Insurance policy very well. Many thanks to Ryan at Aylesbury branch for excellent and thorough service.”

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Posted 9 years ago

“Really helpful and pricing competitive with comparison sites. A bit too much sell on the addons but a good experience and would use them again.”

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Posted 9 years ago

“This is my first dealing with A plan and as far as I can see it is fine but much too early to pass on a helpful comment”

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Posted 9 years ago

“your prices were not the cheapest but I was made to believe that you would do your best for me ,which you probably did., when I took both home and car insurance with you. I could have saved myself over £30 on the deal but I stayed with you, I was also promised free legal insurance to combat the difference, I never received it but I never pushed for it so I must take part blame ,but when your promised something you expect not to have to fight for it as you could say it was never promised. very disappointed as I believed your company was ok . looking forward to your reply”

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Posted 9 years ago

Dear Mr Heslop, sorry to hear about your experience. I will be contacting your branch and will ask them to come back to you as soon as possible. Thank you for your feedback on this matter.

Posted 9 years ago

“Fast and efficient service and very competitive cost, beats dealing with some of the phone or internet companies.”

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Posted 9 years ago

“no problems good to talk two everything fine”

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Posted 9 years ago

“I do not remember the initial phone call”

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Posted 9 years ago

“Always have excellent service from A plan Evesham branch. They have literally saved me and my family hundreds of pounds over the last few years. We have all of our policies with them from car insurance to house and employment insurance. 100% loyal and customer care second to none.”

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Posted 9 years ago

“Everything was explained so that I could follow.”

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Posted 9 years ago

“Very good service and price was also very good hopefully we can do business next year.”

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Posted 9 years ago

“very pleasent and easy to deal with”

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Posted 9 years ago

“Very pleased with service and product but my brother In law Mr. Terry Saunders who recommended you has never received his £25 M. & S. Vouchers. His address is 25 School Road, West Wellow , Hants. If you could rectify this, I will be happy to recommend you to other people. Yours Roger Kingman”

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Posted 9 years ago

“I took my van insurance out with a plan in January 2015 when it was due for reanuall I was due to take it out again in January 2016 I was due to change my van at the same time to a electric one I was given a initial quote before I bought it and when i said I bought it a plan suddenly put the price up by £200 pound I was very upset and I will not be using your insurance again I feel I have been robbed.”

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Posted 9 years ago

Dear Mr Barker, we're very sorry to hear about your experience. We have spoken to your branch this morning and someone will be in touch as soon as possible to discuss the matter further. Thank you for your feedback.

Posted 9 years ago

“Staff at A-Plan are always courteous and keen to help. They are always able to better any quote I have elsewhere whether it is car or household insurance. The service is quick and efficient and as a consequence I have recommended them to friends and family.”

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Posted 9 years ago

“Welcoming professional concerned caring staff.”

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Posted 9 years ago

“Always so friendly and helpful”

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Posted 9 years ago

“No fuss, good information low cost, ideal.”

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Posted 9 years ago

“I have used a plan many times over the past few years and have always found them honest from the start and gives me their best price straight away rather than a high price and then bring it down. I have also recommended them to family and friends.”

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Posted 9 years ago

“All my insurances now with A Plan. A super company to deal with always helpful and strive to give you the best price.”

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Posted 9 years ago

“Very helpful, friendly staff who knew what they were talking about. Excellent service and would recommend”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews