A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the cover I wanted at a good price.”

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Posted 9 years ago

“We were looked after by Bob. He bent over backwards to get us the best deal, managing to come up with a very good policy for less than any other insurer we tried. Your company even honoured the reinstatement of our 9 years NCB even though the paperwork hadn't arrived from our solicitor. We would highly recommend your company to others in view of your very personal service - Thank you”

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Posted 9 years ago

“Your Staff at the Cheltenham office i would highly recommend to anyone especialy Nathan. Very knowledgeable and helpful”

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Posted 9 years ago

“The lady who arranged my home insurance was helpful and knowledgeable and it was all sorted out quickly....same with my car insurance....will continue unless I get a better cheaper quote”

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Posted 9 years ago

“Always helpful and friendly”

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Posted 9 years ago

“Very pleased with service I had from Cheltenham branch. Would definitely recommend to friends. The staff were courteous , professional and friendly.”

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Posted 9 years ago

“attentative dealings by George at Chester Branch.Very helpful and efficient service.Could do with a copy of my Policy.and all would be perfect.Keep up the good work.”

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Posted 9 years ago

“Very satisfactory service. Helped me through a long process with small pitfalls which they handled very well.”

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Posted 9 years ago

“Excellent helpful and knowledgeable staff. I have policies with you currently but unfortunately on this occasion you could not improve on or meet another like for like provider.”

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Posted 9 years ago

“I have recently changed over to Aplan after 8 years with the online insurer Swiftcover mainly due to their lack of a personable service their premium increased annually despite not changing my vehicle , terms or any claims, when challenged they replied "write in" that alone caused me the changeover immediately. I am very happy with Aplan your office team were fantastic and apart from finding me a better deal they were personable , polite and friendly exercising a high degree of professionalism and care - the face to face contact of an office sets you above all of your competitors without question. Many thanks Nigel C”

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Posted 9 years ago

“The whole process was managed smoothly and most important the price was right”

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Posted 9 years ago

“U are very friendly and helpful to.”

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Posted 9 years ago

“I am still waiting for the correct paperwork for the policies that I took out at the end of January. This is the fourth attempt. Although everybody seems very friendly and helpful, in view of the above, I am concerned in the event of a claim.”

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Posted 9 years ago

Dear Mr Squire I'm sorry to hear about the delay in receiving your paperwork. I will look into this for you first thing tomorrow and try to resolve it for you to get you your paperwork ASAP

Posted 9 years ago

“No complaints - speedy, quick and efficient apart from saving a considerable amount of money.”

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Posted 9 years ago

“Professional, helpful service. All that one could want but rarely gets these days.”

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Posted 9 years ago

“Excellent service, very competitive price, very good all round”

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Posted 9 years ago

“All my dealings in the past and the present with the staff at Bromsgrove have been superb. I cannot fault their service.”

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Posted 9 years ago

“Very good service , precise and and clear, cost effective , will continue to use them as our insurances with a number of companies end.”

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Posted 9 years ago

“Thank you for your good service!”

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Posted 9 years ago

“Very professional service provided by the team at the Bromley branch. I felt at ease when all the staff asked to discuss my quote with individual attention. I was happy to meet the branch manager too.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews