A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful no messing around straight to the point and no pressure, in my eyes they are perfect”

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Posted 9 years ago

“An excellent team under excellent Management ... Chris and his team have successfully looked after our needs for car, motorcycle, home and travel insurance for a number of years and it is his / their high levels of service that have kept us fully on-board.”

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Posted 9 years ago

“ALL GOOD with a prompt and efficient response”

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Posted 9 years ago

“Friendly, polite advisors which give best advice and help”

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Posted 9 years ago

“What is there to review ? I hear nothing so there is nothing to review.”

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Posted 9 years ago

Sorry to hear that Mr Gibson. I have asked your branch to look into this for you and they will get back to you as soon as possible.

Posted 9 years ago

“Thorough polite and professional. Very happy.”

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Posted 9 years ago

“Local team with a great view of the marketplace and best deals available (that aren't always the cheapest) but are tailored to you !”

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Posted 9 years ago

“I'm assuming this review relates to car Insurance as I also have Home Insurance through A Plan. The service is always professional and efficient and i know my query will be dealt with well. I have one issue; I never speak to the same person twice, even in relation to the same query. Personally, I would like to have a name that I ask for or who contacts me and in his/her absence a second named person on the account. I feel it would be more personable and even more efficient.”

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Posted 9 years ago

Thank you for your feedback which is very useful. I have passed that on to your branch. Kind regards.

Posted 9 years ago

“Took out home insurance policy not recieved any dodumantion. Still waiting for u to get back in touch. 3months ago .still waiting ???.”

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Posted 9 years ago

Dear Mr Stone, we are very sorry to hear that you have not received your documentation. I will be following this up with your branch straight away. They will come back to you and resolve this matter as soon as possible. Thank you for your feedback and for alerting us to this matter.

Posted 9 years ago

“Very helpful, friendly and accommodating to needs.”

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Posted 9 years ago

“Very friendly customer service team.. Precise / easy and insured in minimal time.”

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Posted 9 years ago

“My experience with A Plan insurance was exceptionally friendly staff who were willing to spend the time to find the right plan for me ,answer any questions I had and acted in a very professional manner .”

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Posted 9 years ago

“Great service and friendly staff. Very helpful.”

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Posted 9 years ago

“Very quick and friendly service.”

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Posted 9 years ago

“If professionalism is of the upmost importance my hat is off to the friendly service thank you Mike KAY”

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Posted 9 years ago

“I would not hesitate to recommend your services to all my family and friends such a good service. Recently transferred from Churchill difference of 1 star to 10 stars.”

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Posted 9 years ago

“very helpful and pleasant at all times thankyou”

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Posted 9 years ago

“Nice and easy, good communication”

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Posted 9 years ago

“efficiently dealt with my insurance application”

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Posted 9 years ago

“I spoke with Dominic Branson regarding my car insurance, excellent service from start to finish. The price was competive with my former insurance company however the service offered during the conversation was 1st class and that changed my mind.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews