A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service when I took out car ins in January 2016. Very pleased with quote. Got a quote for house and contents in March 2016. Didn't go with it in the end.”

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Posted 9 years ago

“Yes I was happy with the service. It was quick and easy to speak to staff and get it dealt with. Thank you.”

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Posted 9 years ago

“Have had excellent service and prompt responses to my queries / concerns.”

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Posted 9 years ago

“Very good prices excellent customer service team and explained everything very clear would recomend to anyone”

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Posted 9 years ago

“Customer service was extremely good, very helpful and knowledgeable. The only issue I had was the PIN number did not work which meant I could not access my policy details for a few days. I would highly recommend this company to anyone looking for insurance.”

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Posted 9 years ago

“Prompt and friendly service, with competitive prices.”

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Posted 9 years ago

“Really impressed with both the level of responsiveness and level of knowledge by A-Plan staff. The only disappointing thing is that I have had to chase up the £25 referral 'reward' that was promised to the person who recommended me (an existing A-Plan customer). To date he still has not received this. Other than this I would certainly recommend their services. Alan Crawley”

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Posted 9 years ago

“Prompt efficient service which completely satisfied my insurance requirements”

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Posted 9 years ago

“NO PROBLEMS AT ALL A GOOD SERVICE”

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Posted 9 years ago

“I have no comment to make I've always been happy dealing with A plan. For many many years”

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Posted 9 years ago

“I dealt mainly with Dan at Thatcham for insurance on my VW T5 that I was having converted to a motor caravan, I got his details from the VW forum and was impressed by his feedback from other users, then I met him at the Campermart show at Telford and was able to discuss my needs with him. He understood the type of cover that I needed and matched it (at a good price) to me. His particular interest in the VW area was of great help and the personal service a major reason for choosing A-plan”

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Posted 9 years ago

“Very helpful certainly recommend the Tunbridge wells branch.”

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Posted 9 years ago

“Professional and knowledgeable staff and pleasant and efficient service.”

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Posted 9 years ago

“Really pleased with the service. Good price for quotes, Great customer service, Very helpful and friendly staff.”

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Posted 9 years ago

“Always very helpfull. And on the ball, have known some of the staff for 35 years if not longer !”

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Posted 9 years ago

“Been my car insurance broker on and off (mainly on) for about 14 years and always been impressed with their competitive premiums and polite and helpful service, thankyou A-plan (Andover)”

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Posted 9 years ago

“Speaking to A plan was very easy, they were quick to come back with a very good quote and I felt like a person and not just a number. I like they call me so I'm not sitting around waiting in a call line”

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Posted 9 years ago

“immediate response to queries valued”

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Posted 9 years ago

“I was really pleased with the service I got .the staff were really friendly and helpful. Would definitely recommend them .”

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Posted 9 years ago

“Great service from very knowledgeable administrators with a professional attitude”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews