A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and advice”

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Posted 9 years ago

“Very knowledgable and very polite.”

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Posted 9 years ago

“Very pleased with the help we were given also we were pleased with the m and s vouchers”

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Posted 9 years ago

“A plan was recommended to me by a friend and I cut my home and contents insurance payments by half! Brilliant thank you.”

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Posted 9 years ago

“Not the cheapest quote but fair, great service and so nice to be able to speak face to face in business.”

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Posted 9 years ago

“Very satisfied with the employees I spoke with and both very helpful. Also very happy with the products. I was disappointed, however, that you do not have a policy for the whole company irrespective of where it is centred and that if you recommend someone it has to be with the same town office. A friend recommended me to use your service but I now suspect that because she uses the Alton office she will not be entitled to any discount because I contacted the Farnborough office which is more convenient for me. I was not aware of this information at the beginning of the process and I feel disappointed that she cannot be reward for helping Your company as she has obviously been a very loyal member for some time! Thank you for reading my comments. Elaine Gilbert”

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Posted 9 years ago

“Jonathan was extremely helpful, polite and respectful. Our requirements were catered for and I recommended that my wife also uses A-plan.”

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Posted 9 years ago

“Very pleased with the service provided, everything handled professionally and in a pleasant manner.”

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Posted 9 years ago

“Personal one to one service excellent”

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Posted 9 years ago

“The staff were really helpfull. Thankyou.”

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Posted 9 years ago

“Excellent, professional staff and service!”

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Posted 9 years ago

“Excellent service everyone very friendly”

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Posted 9 years ago

“Very impressed with service - thank you very much”

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Posted 9 years ago

“The advisors I spoke to were all professional and helpful and it was easy to get through on the phone. My only negative comment is that I specifically requested a policy that provided cover for off-road driving but when the policy documents arrived they showed that off-road driving was specifically excluded. When I discussed this with the A-Plan advisor, he confirmed verbally that the policy covered off-road driving but did not provide third party cover for this activity. Although he assured me that the conversation was recorded, I do not feel confident that I am covered unless I have this information in writing.”

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Posted 9 years ago

“All helpful when you have to contact them.”

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Posted 9 years ago

“Very Helpful ,thorough, taking time to get me the best deal possible. I shall certainly use them again. Phil wood .”

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Posted 9 years ago

“Excellent and friendly service, great advice, brilliant quote. I will definitely be looking towards A-Plan to insure my other vehicles in the future. Thanks again.”

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Posted 9 years ago

“excelentservice very helpful staff would recommend them”

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Posted 9 years ago

“We enjoyed our face to face contact with your counter staff, who were most patient and helpful.”

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Posted 9 years ago

“Always a pleasure to deal with them. Very helpful and give a wonderful service.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews