A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Got insurance AND breakdown cover for almost the same price as I was paying for insurance only with my previous company. Quick, efficient and get to deal with. Would recommend to anyone. Thank you.”

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Posted 9 years ago

“Staff seem to be well trained, attentive and bright.”

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Posted 9 years ago

“I used A Plan for the first time this year when taking out car insurance for the first time in 40 years having had a company car all of my adult working life. I found the staff very helpful in obtaining a good price but also in every other aspect of dealing with myself ( the client ] I will return to you when our house insurance is up for renewal.”

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Posted 9 years ago

“Service was brilliant, very helpful , new what I wanted.”

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Posted 9 years ago

“I found the Alton office to be very friendly and efficient. They gave good service and continue to do so”

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Posted 9 years ago

“The agent I spoke to was very efficient, thorough, professional and friendly. She answered my query very quickly. She was a very pleasing person to deal with.”

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Posted 9 years ago

“Really pleasant & helpful staff”

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Posted 9 years ago

“Luckilyfor myself I have not had to use your insurance as yet but there is always a first if something goes wrong. It is nice to know we are in safe hands.”

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Posted 9 years ago

“I would like to say thank you very much to Antonio.”

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Posted 9 years ago

“Very good and helpful”

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Posted 9 years ago

“We used to live in Buckinghamshire but have now moved to Hunstanton, Norfolk. We still use A Plan in Aylesbury for our cars and now for our home insurance. When we telephone, the call is answered after a couple of rings and we speak to a person. We were fed up with other insurance companies, a after the recorded message and pressing various options, you still waited about 15 minutes. Definitely recommend A Plan.”

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Posted 9 years ago

“good service with everything explained a detail and then paperwork sent for your reading pleasure..... customer servive above and beyond well done guys keep up the good work ...”

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Posted 9 years ago

“found staff very helpful and understanding”

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Posted 9 years ago

“Very attentive straightforward staff at the Alton office. They managed to reduce both my car and house insurance premiums.”

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Posted 9 years ago

“It helped that they were opened on Saturday and delt with my accident saving me a lot of time making endless phone calls”

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Posted 9 years ago

“The service was very good”

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Posted 9 years ago

“First class service. Took time to find best policy to suit what I required and better value than all the Comparison Websites.”

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Posted 9 years ago

“Why do you send emails addressed to MR Bassett - it was Mrs Bassett who organised both of the insurances for our cars.? !!! My dealings with the Alton office were good and helpful. Sarah Bassett”

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Posted 9 years ago

“I always find A Plan to be very good. The staff at Bath are always very efficient and helpful. To me, the customer experience is that of John Lewis. First class.”

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Posted 9 years ago

“Taking out a new policy was quick and easy and I felt as though they were keen to have my custom but thorough at the same time.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews