A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service, nothing is too much to ask, anything I need answering is always prompt, honest and very professional why go elsewhere!!!”

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Posted 9 years ago

“My case was not straightforward. one of our cars is a difficult insurance model and I have a DD conviction. James (new business in Bath) did a brilliant job scoping out quotes, explaining them to me and then processing the policies. Absolutely excellent.”

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Posted 9 years ago

“Staff very helpful. We got a good quote, less than our previous year. Very happy with the experience.”

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Posted 9 years ago

“Very disappointed in the cost of changing over a motor car insurance. I won't be using Ageas again.”

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Posted 9 years ago

Very sorry to hear this. I've fed this back to your branch and they will be in touch.

Posted 9 years ago

“First class service all staff were great to deal with”

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Posted 9 years ago

“Good service very professional manner”

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Posted 9 years ago

“I found the staff most helpful So much so I eventually arranged Car, Home & Contents along with Travel Insurance.”

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Posted 9 years ago

“Always my first port of call regarding car and travel insurance cover then make inquires with other companies.A-Plan gives me the best prices,cover and service.”

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Posted 9 years ago

“Good good great great and great 6 Words”

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Posted 9 years ago

“Very helpful and friendly staff that couldn't do enough to help”

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Posted 9 years ago

“No problems, the m&s voucher offer sealed the deal!”

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Posted 9 years ago

“Excellent service finding a most competitive quote for car insurance”

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Posted 9 years ago

“very helpful and quick very polite thanks”

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Posted 9 years ago

“Very helpful, competitive price offered, recommend to friend and family.”

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Posted 9 years ago

“...maybe I will see some changes to costumer care..”

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Posted 9 years ago

Sorry to hear this Mr Molcutescu. We will follow up with your branch and ask them to come back to you.

Posted 9 years ago

“Good, friendly and efficient service.”

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Posted 9 years ago

“Very helpful and knowledgeable. Very quickly arranged the insurance and made it happen. Many thanks.”

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Posted 9 years ago

“Nick Evans at your Evesham office was very helpful and efficient given the short time to arrange the insurance for my brand new car as I was going away on holiday and as the particular new VW model did not appear on any website at first. Jackie Hale”

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Posted 9 years ago

“Very helpful and reassuring, sound knowledge of the policies they offer. Thank you”

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Posted 9 years ago

“I have used A-plan ins for many years. Ever few years I try using other brokers or going direct. When I have found a cheaper insurance it never covers the same as the policies that I am offered by A-plan. I have found over the years that A-plan do not just offer the cheapest policy, but they always offer a far better policy which at times is a few pounds more expensive, but actually has all the odd little points correctly selected. I therefore am correctly insured. I am very very happy with my Thatcham branch”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews