A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and extremely helpful”

Helpful Report

Posted 10 years ago

“Having one's insurer based locally, I feel, would make it easier to deal with any claim face to face if required, rather than having to deal with an anonymous person over the telephone somewhere in the ether. I would, however, rather be given the 'best' quote when (based on the information you have on file) rather than for me to shop around and then you offer me a lower quote.”

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Posted 10 years ago

“Excellent, prompt service, at lower price than existing brokers (Swinton)”

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Posted 10 years ago

“Very helpful team that takes all the stress out of organising the right insurance and gives you confidence in your choices.”

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Posted 10 years ago

“Good service. Attentive and good listeners. Even supplied a paid for envelope for the return of the no claims proof.”

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Posted 10 years ago

“My husband and I have had house and car insurance with you and were always pleased. My husband passed away suddenly in February and the staff at your Worcester branch were absolutely wonderful and helped me with sorting out both insurances putting them in my name.”

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Posted 10 years ago

“Very impressed - a personal service from a professional team -did not feel rushed at all .”

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Posted 10 years ago

“The service you offered was clear to understand and efficient to completion.”

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Posted 10 years ago

“Fast easy and cheaper than my renewal from a competitor!”

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Posted 10 years ago

“You were able to quickly return a call with a quote, staff attitude was helpful and listened, and able to find a cheaper comparable quote, have two vehicles insured through you will also want cover for 3rd vehicle when it becomes due. (I will contact you)”

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Posted 10 years ago

“At first i was apprehensive about using a high street broker (Taunton), but as i thought nothing ventured nothing gained, I was very surprised that their quotes were very competitive, and the customer service was first class, who had time to listen to my requirements and advise me, All in all a great service of old traditional values where the customer came first rather than money, I will certainly recommend them without hesitation Bob Yeovil”

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Posted 10 years ago

“As always very helpful staff that understand their job properly”

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Posted 10 years ago

“Good to deal with such pleasant staff!”

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Posted 10 years ago

“Excellent service from the Salisbury branch, I had 1 policy a year ago, I now have 6 and I do not hesitate in promoting the service offered in recommendation, Richard Harris”

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Posted 10 years ago

“Please don't refer to me as Hutchings I have a title. The service at the Exeter branch was brilliant Ian was superb at following through from enquiry to purchase although I'm not sure that all the details given to the first point of contact were recorded correctly as I had to reinforce these again with Ian later. I would certainly consider using Ian again for another service.”

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Posted 10 years ago

“Henry was extremely knowledgeable about the car I was going to insure. Very helpful and polite, which made the purchase process very easy. Would highly recommend.”

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Posted 10 years ago

“the person at your macc branch,forget his name,could be Jack....was a while ago.... was very helpfull and should get a big thanx (and a pay rise :o) ) James x”

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Posted 10 years ago

“Very happy with my first contact for a quote which I accepted.Fully explained the policy for my car and sent all detailed information promptly.”

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Posted 10 years ago

“A very efficient, friendly and personal service - I would highly recommend this company to anyone. Nothing was too difficult and the staff were extremely patient and professional. Thank you.”

Helpful Report

Posted 10 years ago

“Always very helpful and professional with the client interest and needs being first and foremost whilst maintaining competitive rates.”

Helpful Report

Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews