A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very understanding and helpful regarding our needs.”

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Posted 10 years ago

“Relaxed, unthreatening atmosphere in the office. Friendly efficient service.”

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Posted 10 years ago

“Out standing. Thank you team.”

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Posted 10 years ago

“Very helpful very useful and accommodating”

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Posted 10 years ago

“Very happy with a plan for my classic American, will use them again, fast service and friendly to”

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Posted 10 years ago

“staff were extremely helpful and efficient. policy recommendation was very cost effective.”

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Posted 10 years ago

“Efficient and friendly people.”

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Posted 10 years ago

“Considering I was insuring a modified classic car, I found the whole experience very easy, very helpful, and very professional. The price I was quoted was good, so I did not bother ringing round to improve on the price.”

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Posted 10 years ago

“Louise Knowles is a wonderful person to deal with,I just cannot understand the stupid repeative questions on each and every transaction and for that reason when renewals become due I will probably look to another Broker.”

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Posted 10 years ago

“Very helpful. Always tries to beat or match a price if you find it cheaper”

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Posted 10 years ago

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Posted 10 years ago

“Quick,efficient,friendly,no messing around from adviser to another,I would happily recommend a plan”

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Posted 10 years ago

“Very helpful over the 'phone. Explained everything very well and made the process very simple.”

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Posted 10 years ago

“Always friendly, always listent to what your requirements are & try their best to meet them. Easy transaction from start to finish, which makes a change from dealing direct with the insurance companies ! :-)”

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Posted 10 years ago

“I used to have my car insured through A Plan for many years and for the last 2 years have been with Admiral as wanted a multi car policy. I am pleased to say that I have returned to A Plan this April with a multi car policy and very pleased I came back. The Basinsgtoke brnach waere as friendly and helpful as I remembered them to be and made the swich from Admiral to A plan very easy indeed. I dealt with Jack at the Basinsgtoke branch who helped me form the strat with a quote right through to payemnt and walking away with my policy details. Jacke is very knowledgeable, professional and helpful. I will definitely recommend A PLan to friends and family and pleased I returned as a customer”

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Posted 10 years ago

“Found staff to be very knowledgeable and helpful. No high pressure sales and were efficient in dealing with my insurance requirements”

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Posted 10 years ago

“No compromise on like for like cover, plus more for a lower price”

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Posted 10 years ago

“Very pleased with A plan, I have recommended them to all my friends and family, I have even moved my house hold insurances over to them. They have saved me a fortune!”

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Posted 10 years ago

“Good phone communication and swift service, everything explained. Do think there needs to be more readily available email access, i.e. emailing documents, electronic signatures etc.”

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Posted 10 years ago

“Have not received my promised Waitrose vouchers. Please advise. LHH”

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Posted 10 years ago

Dear Mr Henry, Thank you for your feedback, and I’m sorry to hear you are still waiting for them. I have contacted your local branch and asked them to get in touch with you regarding the vouchers. If you require any further assistance at all, please do get in touch with us. Many thanks, Frans Gerber, A-Plan Insurance

Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews