A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt and efficient service”

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Posted 10 years ago

“prompt and efficient service”

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Posted 10 years ago

“Great service, Steph in the Witney office was friendly, helpful and really efficient I would highly recommend the company”

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Posted 10 years ago

“highly recommended its nice to have a helpful friendly voice on the other end of the telephone. thank you A plan”

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Posted 10 years ago

“Very professional service. Excellent price received and would recommend A Plan”

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Posted 10 years ago

“Found a good price for my second car but a comparison website found a better one with an equally reputable provider. However when I told A Plan they managed to find a matching price, albeit with a slightly higher excess. As I already had my first car with A Plan I preferred to have the cover for the second car placed by the same company.”

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Posted 10 years ago

“Good all round :)”

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Posted 10 years ago

“the problem I have with your company is on 2 occasions you were to phone me to set up new policy I ended up chasing your company to get policy in place!”

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Posted 10 years ago

“My first time in entering your office and trying out your service. I was totally satisfied with the whole experience and will most certainly be using you again. Many thanks.”

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Posted 10 years ago

“Very helpful in obtaining the insurance I needed. Will deal with them again.”

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Posted 10 years ago

“People good Service Good Product Good Your Return Postal Service very POOR I was referred by indirect third party ( this is ok ) but to your Cheltenham office when i live in Oxfordshire.( I delivered second copy of paper work-long distance to travel) Now I find you have office in Abingdon 5 miles from my home!!”

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Posted 10 years ago

“The service from A-Plan has been excellent to date. Competitive prices and very helpful staff. Thank you.”

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Posted 10 years ago

“So easy to work with A Plan people always very helpful , informative and friendly, I now have several policies with them and as they always seem to come up with the best prices. I cannot foresee going anywhere else. Top marks this time go to Zoe Goddard at Thatcham for sorting out a near £60 saving on house and contents insurance, plus a greatly improved policy on my old insurers. Oh and of course A Plan will always be local to you so again easy to contact if needed, they always seem very happy to advise at any time and do not overtly try to keep selling you "stuff"!”

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Posted 10 years ago

“was very friendly and we were well informed throughout. The stafff member was really good and we would rate him 10/10 at customer relations. We were also impressed by the smart turnout of all the staff present. IS A CREDIT TO THE cOMPANY.”

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Posted 10 years ago

“Excellant communication.”

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Posted 10 years ago

“My claim was delt with very quickly.The staff were very helpfull and understanding. Many thanks A Mortimer”

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Posted 10 years ago

“Very helpful, and good prices!”

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Posted 10 years ago

“The renewal premium on my expiring car policy was so huge that I was prompted to look elsewhere. Passing the office of A-plan in Woking one day, I thought I'd give them a try. Twenty minutes later I had bought an, at least, as good a policy, with a reputable household name, and saved about 250 quid. When my other car policy comes up for renewal (or maybe before) I'll be back. Awarded a "GOOD" rating instead of "VERY GOOD" as I have only been through the purchasing process - very friendly, knowledgable and helpful - so don't know (and hopefully never will) about claims processes etc.”

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Posted 10 years ago

“I dealt with Alex Mason at the Tunbridge Wells office he was very helpful and extremely professional. I had a specific need as I drive extensively in Europe he was able to source a suitable company at a competitive rate. The whole process was dealt with the minimum of fuss and I was very impressed. Well done Alex and thanks.”

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Posted 10 years ago

“I use A-Plan because they employ UK based people. I can get cheaper elsewhere and would switch if it was ever outsourced. I'm not a UK national but I do understand the importance of spending our money to support local jobs.”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews