A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

Write Your review

Tell us how A-Plan Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were knowledgable, and forthcoming with any additional information I required, very quick to provide a quote, and certainly the cheapest quote i found. I had the misfortune to break down shortly after taking the policy out, and used the recovery service, they arrived inside 40 minutes , with a full tilt loader rig, and they were extremely careful with loading and unloading, and securing the vehicle, so as far as I'm concerned a huge compliment to the overallservice, at an extremely competive price for that service too.”

Helpful Report

Posted 10 years ago

“My broker was extremely professional, yet helpful and friendly. He gave me a clear overview of the various ways in which your Company can benefit me. He made me feel that my custom matters!”

Helpful Report

Posted 10 years ago

“receiving a call before renewal offering some less expensive options shows customer care by being proactive rather than reactive ~ much appreciated and gives one confidence of a caring insurer ~ Thanks Richard Leitch”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Great Staff. Fast and efficient service and everyone is most helpful.”

Helpful Report

Posted 10 years ago

“good service”

Helpful Report

Posted 10 years ago

“Very helpful staff (Chelmsford office) who knew how to find good value-for-money deals on our home contents and car insurance. First class service throughout.”

Helpful Report

Posted 10 years ago

“Polite, courteous and friendly as well as best value.”

Helpful Report

Posted 10 years ago

“As it was a slightly unusual case with the vehicle owner mostly out of the country the staff took the time to work through the situation and found me the right insurance to fit our needs. Always happy to help with queries too.”

Helpful Report

Posted 10 years ago

“The man I spoke to was extremely helpful and dealt with my enquiry very promptly, my insurance documents arrived the next day.”

Helpful Report

Posted 10 years ago

“Excellent service...., easy to sort out”

Helpful Report

Posted 10 years ago

“very good”

Helpful Report

Posted 10 years ago

“A-Plan offer the very best policy at the time of renewal. They can find you a great deal and offer the confidence that goes with dealing with a broker rather than trusting to luck by doing business on-line. My wife and I have been happy clients for many years.”

Helpful Report

Posted 10 years ago

“Always found A Plan to be competitive, professional & more importantly always on available to speak to. Excellent service.”

Helpful Report

Posted 10 years ago

“Great value beating my renewal. Could have called back sooner and given incentive when they said they would but otherwise good.”

Helpful Report

Posted 10 years ago

“The staff are always pleasant and helpful in getting me a good deal. Only one little moan, I've had to chase up the M&S vouchers on almost every occasion.”

Helpful Report

Posted 10 years ago

“Service provided by your agent was quick to the point and ensured i returned for another year.”

Helpful Report

Posted 10 years ago

“The staff within the Macclesfield office are very professional, friendly and extremely helpful. Northing is too much trouble and they always return your CALL !!”

Helpful Report

Posted 10 years ago

“Good service and friendly”

Helpful Report

Posted 10 years ago

“All staff were friendly and helpful and all were quick and to the point with feed back and I found everyone easy to get a long with”

Helpful Report

Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews