A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,097 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer care by all staff I dealt with. I was also particularly pleased with the MandS vouchers I received”

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Posted 10 years ago

“Great to deal with. Looking forward to getting all our insurance with you as it expires.”

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Posted 10 years ago

“Thankyou for your faverable price,I hope when I renew next year Im given an equally faverable quote.”

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Posted 10 years ago

“Your staff were very helpful and made us feel welcome.”

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Posted 10 years ago

“A very friendly process to get the insurance. However having sent the original documents back because some of the information was entered incorrectly I am still waiting for the corrected documents. It would be appreciated if this can be seen to and the new documents sent out.”

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Posted 10 years ago

Dear Mr Baxter, Thank you for the feedback. I have raised this with your local branch and asked them to get the updated documents over to you asap. Best Regards, Frans Gerber, A-Plan Insurance

Posted 10 years ago

“Very impressed by your efficient and friendly staff. Its so nice to be able to access a local company rather than a big corporate one. Thanks again.”

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Posted 10 years ago

“Having been recommended by a friend I found the whole experience less stressful than normal, persons were friendly, helpful explained everything clearly and better still got me a better deal including breakdown cover. Great service will be using you again and have recommended you to friends and family”

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Posted 10 years ago

“Very efficient and straightforward transaction.”

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Posted 10 years ago

“Great service always called on time and when you wanted them too”

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Posted 10 years ago

“Really quick and easy setting up Insurance, and very friendly assistance on the phone, helping arrange Policy with the least amount of fuss.”

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Posted 10 years ago

“It was very easy and professional. Very nice to deal with and they did their best to provide what I was looking for.”

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Posted 10 years ago

“It was so nice to speak to. Real person at once, instead of having to press a number of buttons to get to the correct department. I found all the staff to be extremely helpful and knowledgeable about their products. I would not hesitate to recommend them to anyone.. K Draper”

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Posted 10 years ago

“Staff were very pleasant & helpful.”

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Posted 10 years ago

“Nothing too much trouble, excellent service.”

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Posted 10 years ago

“Yes, all seems fine and the service was clear and efficient. However as with all insurances the proof of the pudding”

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Posted 10 years ago

“Welcoming, enthusiastic, helpful and come up with the goods. No need to say anything more.”

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Posted 10 years ago

“Staff very pleasant and helpful”

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Posted 10 years ago

“Staff are friendly and helpful”

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Posted 10 years ago

“great service and competetive prices, if my renewal is as competative you could have my custom always”

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Posted 10 years ago

“very helpful staff also it is nice to be able to speak to staff who know the product they sell”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,097 reviews