A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My phone call was dealt with by a very polite and helpful young man who went to great lengths to explain everything very fully I received all the paperwork in due course andwould not hesitate to recommend any of my friends to your Company from Mrs. Jennifer Ridley Hayling Island, Hampshire..”

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Posted 9 years ago

“Each time i've phoned i got the feeling of being welcome. The person answering gave me their full attention and I had time to ask for an explanation of a particular point on the policy and costs relating to extra cover. I liked your follow up letter confirming the point with clarity....One negative, the initial recorded voice explaining the need for disclosure of facts, was too rushed and a bit off putting. Overall, a great service. Martin.”

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Posted 9 years ago

“Most impressed with help that I experienced getting my car insurance, many thanks to Eric.”

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Posted 9 years ago

“Friendly and informative service. Went the extra mile in finding a competitive quotation.”

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Posted 9 years ago

“It was great to have an experienced ad knowledgeable person on the end of the phone to talk through the insurance of our VW Camper... I couldn't find this level of service anywhere else.”

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Posted 9 years ago

“Offered me the best deal. Polite and courteous over the phone. Definitely will consider for subsequent insurance quotes.”

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Posted 9 years ago

“Excellently handled in all ways.”

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Posted 9 years ago

“Very helpfull and polite to deal with prompt service explained policy in plain english”

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Posted 9 years ago

“We were delighted with the service from you. We did not know of your existence.”

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Posted 9 years ago

“Very Impressed, the guy's in the office could not have been more helpful. Will now also consider A plan for car insurance on return to the UK, following useful advice given when taking out landlord insurance for our house in UK. Thank you.”

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Posted 9 years ago

“Excellent service and great to have a persons to talk to face to face”

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Posted 9 years ago

“The service provided was efficient, friendly and professional. I needed advice about a particular incident and was pleased with the response and assistance given by your team.”

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Posted 9 years ago

“A very polite and efficient service. I used A-plan for renewing my car insurance and they offered good value for money and I also received £50 of Marks and Spencer vouchers. I would recommend A-plan.”

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Posted 9 years ago

“I found A-Plan very easy to deal with and a quick service to sort out my car insurance”

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Posted 9 years ago

“I am impressed with the friendly but professional approach of the agent who conducted me through the details. Its refreshing to have the salesperson doing the donkeywork instead of the other way round that buying insurance seems to have become.”

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Posted 9 years ago

“Good simple effective experience in car insurance Slight delay in sending M& S voucher”

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Posted 9 years ago

“We have all our insurance with A Plan, when they say they will ring you back they do and the customer service is second to none, we have recommended A plan to friends and family who are also happy with them.”

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Posted 9 years ago

“Vey easy and received the best quote from helpful and friendly staff. Would definitely recommend.”

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Posted 9 years ago

“All went well with process. Until I was informed of a premium increase. Everdently due to my son being as a second driver on another of my vehicle insurances and an accident claim against us. This was not informed to me by my insurance company or broker ( Swintons ) . This incident was my son reversing into a car in a car park and causing minor damage. He chose to leave a note on car with his details as nobody was in car. Although the third party contacted him once there was no further contact and the third party didn't ask for my insurance details.”

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Posted 9 years ago

“Friendly and efficient service. Everything explained well”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews