A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could not have been dealt with in a better way. Your rep was polite, very clear and easy to understand, told me all I needed to know, and I was at ease through out the process.”

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Posted 9 years ago

“We were very pleased with the way your representative dealt with our enquiry, she did phone us on several occasions but she was never pushy, that's why we decided to insure our car with A Plan.”

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Posted 9 years ago

“Good service. Contacted me quickly to arrange my car insurance. Although 2 months later and my fiancé is still waiting to receive her gift vouchers that were promised for recommending me.”

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Posted 9 years ago

Dear Mr Hawkes, Thank you for your feedback. I have raised the voucher issue with the branch and they will be contacting you today. Regards, Frans Gerber, A-Plan

Posted 9 years ago

“Very good very help full the best people”

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Posted 9 years ago

“Very good and I liked Ollie teal”

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Posted 9 years ago

“A-plan were very responsive to my request and were able to provide the insurance we needed at short notice and for a reasonable price. We wanted insurance for our house which was empty, after we had moved out and before we had finally sold, and our previous insurer, who we had been with for many years, were not prepared to provide cover as they asserted that it was 'not standard'. A-plan meet our needs absolutely.”

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Posted 9 years ago

“Excellent friendly service.”

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Posted 9 years ago

“Ex quote prices, ex service. Could not fault anything about the process. Taken 2 car insurances, 1 home insurance out with them. Cannot recommend them enough.”

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Posted 9 years ago

“Precise clear information that kept us informed from start to finish. Excellent customer service, Well done!”

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Posted 9 years ago

“no problems spot on service my c james good man”

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Posted 9 years ago

“Very efficient company, who i believe certainly value there customers and i would not hesitate recomending them to others”

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Posted 9 years ago

“Very knowledgable assistance provided with courtesy. Thank you!”

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Posted 9 years ago

“This was the first time that I have dealt with A-Plan. What a refreshing change from the script orientated call-centres that I was used too. My requirements were dealt with professionally and promptly. The added bonus was that the cover they sourced was cheaper and offered more benefits than the competition, Extremely pleased and surprised. Paul Salmon”

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Posted 9 years ago

“My old insurance was very expensive - you were competitive on price - local staff were most helpful”

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Posted 9 years ago

“Excellent and friendly service. Would highly recommend”

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Posted 9 years ago

“100% from start to finish well impressed”

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Posted 9 years ago

“Excellent customer service. The iinsurance was just what I needed and at a very competitive price. Thank you.”

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Posted 9 years ago

“Excellent service from start to finish and a good saving on my Car Insurance. Thank you too for M&S Vouchers - a treat is in store I think!”

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Posted 9 years ago

“Got my car insurance throught the bristol branch the guys there could not have been more helpfull came back with a great quote saved me around £100”

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Posted 9 years ago

“The person took great care and time in sorting out my car insurance making sure I understood everything and asking if it was what I required.And also got me a cheaper quote for my insurance.he was really polite and friendly and wasn't pushy like some insurance people .”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews