A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb customer service, friendly and amenable staff, efficient and for me the chespest quote.”

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Posted 10 years ago

“very quick and very professional and very helpful”

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Posted 10 years ago

“A-plan give a very personal friendly service and are very competitive. I have my car and caravan insured with them. My partner has also swapped to A-plan on my recommendation. Trevor Cohen.”

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Posted 10 years ago

“Adviser worked hard to match best price I obtained on comparison sites. Friendly and knowledgible about insurance product purchased.”

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Posted 10 years ago

“Super attentive and also very professional”

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Posted 10 years ago

“Your Representative was very helpful and it was much nicer to deal with her than by filling in details on a standard internet form on line, particularly as the standard forms do not cover all aspects of particular properties. Derek Kemp”

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Posted 10 years ago

“excellent help from Elle and Emily at your Dunstable branch”

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Posted 10 years ago

“Really really really first class”

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Posted 10 years ago

“Made a phone to enquire about insurance for my car, found the man I spoke to very helpful. Also it is good to be able to walk into the office in Chester and deal with a very helpful human being instead of an automated voice telling me to press certain buttons. A photo copy of my no claims was taken, so no having to post things off. And Marks and Spencer vouchers arrived as promised without me having to chase them up. An excellent all round experience, well done to the staff in the Chester office. Regards Mrs G Coyne.”

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Posted 10 years ago

“Very helpful would recommend to friends and family”

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Posted 10 years ago

“Ben Rawlings at your Chichester branch has provided first class customer service, he has been unfailingly polite and helpful and really 'knows his stuff.' Using A Plan instead of our previous broker has saved us significant sums of money whilst using reputable insurers. As a result of the service provided by Ben we have now moved all our insurances over to A Plan - two buildings and contents (including high value items), motor plus three lots of travel insurance. Please pass on our formal thanks to Ben.”

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Posted 10 years ago

“We approached A-Plan for the first time to gain quotes for house and car insurance. Staff were very friendly and helpful, and finally producing very good favourable quotes. We accepted the house insurance, but as the car insurance was due a little later, we missed the transition date due to being away on hols. But will switch next year. Thank you again for excellent service”

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Posted 10 years ago

“Very competitive prices - but always with a personal service, from a team in the UK. Recommended”

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Posted 10 years ago

“Very helpful and efficient. Prices are competitive and A Plan staff always make me feel valued as a customer.”

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Posted 10 years ago

“Good person to person contact.”

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Posted 10 years ago

“I always find the people I speak to very helpful and am very happy with the service”

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Posted 10 years ago

“Well pleased with both my car & van straight into Fareham gave all my details so much easier to do it there will definitely be doing that again cheers”

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Posted 10 years ago

“A line have always treated me as a valued customer behaving in a very professional way.”

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Posted 10 years ago

“Competitive and on the ball”

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Posted 10 years ago

“I've arranged house and car insurance through A-Plan and it's always been a quick, efficient and enjoyable experience. The staff are personable and knowledgeable. I'd recommend them to anyone who asked.”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews