ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,477 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James as always is very helpful, he understands and provides excellent customer service.”

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Posted 10 years ago

“Very helpful and flexible”

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Posted 10 years ago

“Helpful and easy to deal with”

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Posted 10 years ago

“I was not happy with the accuracy and quality of the information provided. My views were not listened to and my questions and concerns were disregarded. You only retained my business because I felt cornered when time ran out. Unless I have a better experience next time I will seriously consider going elsewhere. Finally, I would place on record I have already advised Jamie of my dissatisfaction. Why has this not been acknowledged.?”

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Posted 10 years ago

“I am not sure why I need active quote when I just renew my policy each year.”

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Posted 10 years ago

“Excellent service with a great result in finding me the right private health care package”

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Posted 10 years ago

“They're very good in selling there insurance products , and always available on the phone to talk to.”

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Posted 10 years ago

“Happy to quote 2 or 3 times to get the medical insurance package for me and my family just right. Excellent service we will be using you again”

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Posted 10 years ago

“Really good customer service and this is why I plan to use them again in the future.”

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Posted 10 years ago

“Very professional, thorough, and it provided me with a clear choice.”

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Posted 10 years ago

“The service given was quite acceptable and polite although in truth there was not much to do and no real choice for a person of my age and medical history. Peter Metcalf”

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Posted 10 years ago

“Friendly, efficient response and excellent follow-up helped me to purchase the private medical cover I required.”

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Posted 10 years ago

“Very good advice, saves me time and money.”

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Posted 10 years ago

“Very good advice, saves me time and money.”

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Posted 10 years ago

“Very prompt on answering any queries, called on time as arranged, answered emails quickly too.”

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Posted 10 years ago

“From the outset the Activequote consultants have been courteous, friendly, professional and knowledgeable. They have gone out of their way to check in with us every year and even when both we and they know we're better off 'staying as we are' they take just as much care. I would certainly turn to them again when the need arises.”

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Posted 10 years ago

“Offered alternative quotes at sensible prices”

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Posted 10 years ago

“Two points. The renewal letter from AVIVA is dated several weeks earlier than the date on which it reached me? Therefore little chance to think about the terms in advance of the renewal date. Secondly, because of an ongoing requirement to visit my specialist consultant (6 monthly) I have no choice but to stick with AVIVA as, either restricted cover or no cover would be obtainable elsewhere. Therefore AVIVA have me over a barrel on the premium front and effectively they can name their price.”

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Posted 10 years ago

“I've been using this company for several years now and have found them to be excellent. I buy my health and car insurance via them. They always get me a good price. Always very polite and helpful. Would highly recommend.”

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Posted 10 years ago

Hello Carol, Thank you for your review, we always strive to get the best price possible for our customers. ActiveQuote are glad to have arranged your health insurance policy however we do not compare or sell car insurance at the moment. Kind regards, Hugh C

Posted 10 years ago

“Good value life insurance. Great selection and helpful staff.”

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Posted 10 years ago

Hi Peter, Your review is much appreciated, thank you. I will forward your feedback to our staff. Kind regards, Hugh C

Posted 10 years ago

ActiveQuote is rated 4.6 based on 1,477 reviews