ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,471 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor liaison. Inability to give Yes or No answers - which makes AQ look amateurish or shifty. For 10 days I was stuck between ActiveQuote and the insurance company until I finally reached a senior member of staff at the ins. co. who gave me the lowdown. But all down to MY efforts, not AQ. If a member of my staff performed like this, they would be sent for retraining or they would be out.”

Helpful Report

Posted 8 years ago

“Took time to understand what I wanted, great deal achieved through knowledge of the market”

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Posted 8 years ago

“I have the coverage that I require at a reasonable price.”

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Posted 8 years ago

“The consultant was responsive in obtaining quotes - the only downside was that AVIVA are not quite so responsive and I had to complain in writing about their initial very poor serice”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Information was given concisely without overwhelming us with too much detail. Choices were clear and well described. We were given time to choose and to ask questions.”

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Posted 8 years ago

“Absolutely no explanation on why my premium almost doubled. Did no provide any proactive support to at least lower the claim”

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Posted 8 years ago

“They really know their market and policies and deliver a service which is always friendly, insightful and professional. As a call centre trainer of many years this kind of human, helpful service is rare and particularly when working with such a sensitive subject as personal health so I congratulate them.”

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Posted 8 years ago

“Saved me over £30:00 per month for a like to like policy”

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Posted 8 years ago

“Attentive,helpful,pleasant,benevolently,polite.”

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Posted 8 years ago

“The team is very knowledgeable, and answers questions openly and clearly. Over a few years, I have come to trust their advice.”

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Posted 8 years ago

“I would just like to express my appreciation for the excellent standard of customer service and query ownership that Active Quote provided to me with regards to the Income protection policy I purchased using them as a broker. I was especially pleased with the Advisor H.JENKINS who delt with Trent Services, the insurance broker on my behalf regarding my query. Mr Jenkins kept me up to date at each point and relayed my evidence and explanations to the insurer. Regards Rob Gray”

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Posted 8 years ago

“Very helpful. Highly recommended. The consultant, Shahid Qureshi, was very knowledgable of his product.”

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Posted 8 years ago

“I got a deal that made sense”

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Posted 8 years ago

“ActiveQuote help remove some of the confusion surrounding Health Insurance but I dont get the feeling that they are working hard enough on my behalf. You still need to do your own research and eventually you may conclude that you don't need ActiveQuote at all.”

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Posted 8 years ago

“Prompt Service, very helpful and prevented me from opting for the incorrect policy.”

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Posted 8 years ago

“I was misold different premiums on Vitality, this caused many delays and when ageing to the final option I was only offered a 40% discount to Virgin Active and not 50% as agreed in writing - this was very embarrassing as I went to the gym hoping to join with this setup...long story short my policy should now have been cancelled”

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Posted 8 years ago

“Very easy and efficient service both online and by advisors”

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Posted 8 years ago

“No one contacted me with other quotes”

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Posted 8 years ago

“No one contacted me about my renewal”

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Posted 8 years ago

ActiveQuote is rated 4.6 based on 1,471 reviews