ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,485 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

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“very proactive”

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Posted 9 years ago

“It would have been more useful if I had received your recommendations before receiving the renewal papers from the insurer.”

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Posted 9 years ago

“Professional advice on healthcare cover with private insurance companies and on the ones which will suit our needs. Had good help with the paperwork as well.”

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Posted 9 years ago

“ActiveQuote try to provide you with competitive quotes to keep costs down”

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Posted 9 years ago

“Very personalised service. ActiveQuote Made sense of the miriad of confusing insurance products.”

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Posted 9 years ago

“My renewal was too high and ActiveQuote was able to find me an alternative insurer.”

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Posted 9 years ago

“friendly, helpful staff”

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Posted 9 years ago

“Great comparative quoting system. No pestering calls, all contacts were on my control. They really know the market. Very friendly and professional team. Clear explanations of all technicsl terms and procedures.”

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Posted 9 years ago

“ActiveQuote took the time to talk us through our medical issues and best available options in respect of appropriate cover, exploring the merits and financial cover available in respect of the each. The team at ActiveQuote were honest and helpful in their assessment, giving us thinking time to consider each available option, before proceeding.”

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Posted 9 years ago

“They contact me each year to remind me renewal due in advance, they offer alternative quote if requested. I've dealt with same people year over year (Sian Kirslake), then easy process to chat through with her before I go ahead. Very happy with service. Means I can put this out of my mind secure in knowledge that I'll get reminded in good time I need to review renewal.”

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Posted 9 years ago

“Explained the difference options with clarity. The advisor was very personable and patient”

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Posted 9 years ago

“Initial contact with organisation was not good but eventually speaking to your consultant Zac Ashenhurst I was very pleased with his helpfulness, reliability regarding contact (when he said he would ring me he did ), professionalism and good humour. the process of finding a new Health Insurance was as easy and stress free as it could have been.”

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Posted 9 years ago

“excellent service and assistance. your broker was extremely helpful and made me feel I was getting the best advice.”

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Posted 9 years ago

“Reasonable price from a reputable company. I hadn't had to think long before accepting the Activequote quote. Hope the advice will be good in longterm perspective.”

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Posted 9 years ago

“Poor liaison. Inability to give Yes or No answers - which makes AQ look amateurish or shifty. For 10 days I was stuck between ActiveQuote and the insurance company until I finally reached a senior member of staff at the ins. co. who gave me the lowdown. But all down to MY efforts, not AQ. If a member of my staff performed like this, they would be sent for retraining or they would be out.”

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Posted 9 years ago

“Took time to understand what I wanted, great deal achieved through knowledge of the market”

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Posted 9 years ago

“I have the coverage that I require at a reasonable price.”

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Posted 9 years ago

“The consultant was responsive in obtaining quotes - the only downside was that AVIVA are not quite so responsive and I had to complain in writing about their initial very poor serice”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“Information was given concisely without overwhelming us with too much detail. Choices were clear and well described. We were given time to choose and to ask questions.”

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Posted 9 years ago

ActiveQuote is rated 4.6 based on 1,485 reviews