Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,290 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 18th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and quick delivery. Highly recommend.”

Helpful Report

Posted 7 months ago

“Not only quick delivery but constant updates on delivery. Ordered 1 day, received discretely well package the next! Can't wait to try the product.”

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Posted 7 months ago

“Incredibly fast action once we place our order - delivered to us by 9.30am the next day. And the vibrator was just what we needed. Great service”

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Posted 7 months ago

Thank you so much for taking the time to share your experience with ATMS, Vivienne! It's such a treat to be able to serve our wonderful customers such as yourself 💖

Posted 7 months ago

“Ordered 3 days ago still no update on product dispatch. It says it’ll get delivered in 2-4 business days, it’s been 3 days still no information about delivery provided. No response from customer service.”

Helpful Report

Posted 7 months ago

Hi there, thank you for submitting this review and for bringing the issue to our attention! We have unfortunately been unable to locate any order tied to your email and last name. If you could please reach out to our friendly customer care team with alternative details, an order number, or proof of payment then we will be able to locate your order information and provide you with a tracking number ☺️

Posted 7 months ago

“The you i received said “sample not for sale” on it, i emailed almost 2 weeks ago about this and have followed up and have heard nothing. Really disappointed to be honest.”

Helpful Report

Posted 7 months ago

Hey there, thank you for your feedback and patience while we reviewed your initial emails to us ☺️ Our friendly customer care team has sent you an email regarding this, explaining that the essentials bundle you purchased came with a free sample of the toy which you have received. Please do not hesitate to reach to us again if you run into any further questions or concerns 💌

Posted 7 months ago

“Great service. Fast delivery. What more could you ask for?”

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Posted 7 months ago

Your kind words inspire us to keep delivering great experiences! 💗

Posted 7 months ago

“This product works really well.and enjoy using it.Thank you.”

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Posted 7 months ago

Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the product. Your satisfaction truly motivates us to keep delivering great experiences ✨

Posted 7 months ago

“Broken products and no response from customer service.”

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Posted 7 months ago

Hello! We’re really sorry to hear about the broken products you received and the lack of response from our customer service. Your experience is very important to us and we can understand your frustration. Glad that we were finally able to make contact after discovering and resolving our email server issue, and resolve your issue quickly!

Posted 7 months ago

“Easy to make selections and complete purchase. Has a great range of products and dispatch is always prompt and efficient”

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Posted 7 months ago

We always strive to offer a great range of products and efficient service, and your support means the world to us! 🌏

Posted 7 months ago

“My go to toy store . Always has a sale or a discount good prices all rough . Fast shipping”

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Posted 7 months ago

Wow - what a compliment that Adulttoymegastore is your go-to toy store! It's amazing to know you enjoy our sales and fast shipping. Thank you for your continued support, and happy shopping! 😊

Posted 7 months ago

“The toy was as advertised. Impressed with couriers fast delivery.”

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Posted 7 months ago

So glad to hear that the toy met your expectations and that our courier's fast delivery made your experience even better. We appreciate your support and hope to see you back soon! 🚚⚡

Posted 7 months ago

“Good site for a first time shopper”

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Posted 7 months ago

We aim to make the experience as smooth and enjoyable as possible, and we're so glad this was your experience. Happy shopping and we hope to see you again soon! 🥰

Posted 7 months ago

“The service was great but the product not that good doesn't work very well”

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Posted 7 months ago

Thank you for taking the time to share your thoughts! We're pleased to hear that our service met your expectations, but we're sorry to learn that the product didn't perform as well as you hoped. We appreciate your feedback and will pass it along to our buying team help us improve the quality of products in our catalogue 💞

Posted 7 months ago

“Very good products, fast delivery.”

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Posted 7 months ago

Thank you kindly for your review! Glad to hear that you had a 5-star worthy experience 🤩

Posted 7 months ago

“Honestly atms, in reliable, consistent, and friendly when it comes to customer service. An when it comes to what they sell they have so many options of good quality products. You’ll have trouble picking what you want, there’s toys galore and so many bargains and discounts at times”

Helpful Report

Posted 7 months ago

We're so thankful to hear that you find our customer service reliable and friendly, and it's great to know you love our wide selection of quality products. We always aim to provide exciting options and amazing bargains, so happy shopping my friend! 🤗🛍️

Posted 7 months ago

“Great overall service! As a first time buyer, I was nervous, I was also curious. After my purchase, I had a query & it was attended to within a reasonable timeframe which put me right at ease. Super quick on process through to delivery.”

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Posted 8 months ago

Thank you so much for your wonderful review! We're delighted to hear that your first experience with us was so smooth and that our team could assist you promptly. It's always our goal to make our customers feel at ease and well taken care of 💗

Posted 7 months ago

“Great service and communication throughout purchase”

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Posted 8 months ago

Thank you for your kind words! We're so glad to hear that you enjoyed our service and communication throughout your purchase. It truly makes our day to know we could make your experience a positive one 🙂‍↕️

Posted 7 months ago

“Product arrived quickly, was discrete and was packed nicely! got pleanty of emails updating me on my order which I appreciated, will be my go-to online store from now on!”

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Posted 8 months ago

Thank you so much for your amazing feedback, Kyle! We're thrilled to hear that your order arrived promptly and that you appreciated the updates along the way. Your support means everything to us, and we're blushing just thinking about being your go-to online store! 🤭

Posted 7 months ago

“Excellent pricing! Great sales and fast delivery! Even rural!!!”

Helpful Report

Posted 8 months ago

We're so over the moon to hear you found our pricing, sales, and delivery to be top-notch, even in rural areas! We strive to make shopping with us a seamless experience, and we’re glad we hit the mark for you. 🤠

Posted 7 months ago

“Have been getting my toys from here since 2021 and never been disappointed. Shout out to the entire team for being awesome and wrapping our "packages" with such care.”

Helpful Report

Posted 8 months ago

Wow, Kym! What an honour to have you with us since 2021. Shout out right back to you for being such a loyal customer! We’ll continue to wrap your “packages” with care to keep your experience just as awesome 🎁

Posted 7 months ago

Adulttoymegastore is rated 4.7 based on 8,290 reviews