Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,344 Reviews

93 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

Write Your review

Tell us how Adulttoymegastore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Adulttoymegastore 5 star review on 18th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the products I bought was not as described and is unfit for purpose. I contacted customer support several days ago with no response, see attached.”

Helpful Report

Posted 6 months ago

“Good service and fast shipping how ever the items I brought had little to no effect on both me and my partner I brought the Spanish fly gummies for both male and female and followed instructions for best results and was very disappointed”

Helpful Report

Posted 6 months ago

“Recommend this seller... Awesome service... efficient, discreet, and fast postage. Items just as described. Many thanks to the team”

Helpful Report

Posted 6 months ago

“Good, quick delivery.”

Helpful Report

Posted 6 months ago

“The best way to squirt in under 20 seconds! Wow, wow, wee, waaah! Highly recommend! Thanks for the great packing “K” can’t say no to free lube :)”

Helpful Report

Posted 6 months ago

Hey, thanks so much for this raving review! We're so glad to hear you're having a blast with your new toy, and will definitely pass on your thanks to our K 😊

Posted 6 months ago

“I recently purchased a toy, a reasonably expensive one although not out of this world expensive, but I am a student so everything counts. I tried to use it about a month after purchasing (having used it almost every night since buying) to it being non functioning even after trying all of the troubleshooting suggestions. Very unfortunate indeed rip. This was literally at like 2am and Ive been having some sleep troubles recently so I sent an email to customer service with a video of me doing what I had just been doing, turning the on and off button to show the fault happening. It was as simple as that. I got an email from a member of the team at literally 7am (shoutout to you Bree) acknowledging my email and immediately offering either a replacement, a refund, or store credit. Easy as that. Incredibly easy purchasing process and shipping. Good quality stuff normally as I have actually always loved my satisfier products before this particular faulty one. Its great to know they have my back with faulty items and theyre team are great 👍”

Helpful Report

Posted 6 months ago

We can't thank you enough for sharing your positive experience. We're thrilled our team could help so quickly and that you’re happy with the product overall. Bree also shouts out you for making the entire resolution process so easy and for being a treat to interact with 🍬

Posted 6 months ago

“Great service will use again”

Helpful Report

Posted 6 months ago

Looking forward to it, Paul! ⚡

Posted 6 months ago

“This time was torture on multiple levels. From trying to buy online-NO ONE RESPONDING to emails and multiple messages left requesting call back. Consequently-I have had to endure an additional tier of torture from NZcouriers who up until yesterday were ALL foreigners who did not understand English and repeatedly kept asking for same identifiers be repeated. While NZcourier is obviously separate...had anyone bothered to get back to me in the 1st 2 days of me asking...I could have avoided the entire headache. I am traveling and leaving tomorrow- without my parcel. Unless I get it today- I am going to be back to square one trying to deal with people who apparently don't understand English. My attempts to communicate with this company were in triplicate. Live chat, Email, and Telephone. The woman that I EVENTUALLY got to speak to was lovely and apologetic so no reflection on her as far as I know.”

Helpful Report

Posted 6 months ago

“Easy to place order, and very fast delivery.”

Helpful Report

Posted 7 months ago

Appreciate you and your recent purchase with us, Aroha! If you have any ideas or concerns on how we can turn that 4-star review into a whopping 5 stars, please do not hesitate to let us know 🤩

Posted 6 months ago

“Great fun better then expected”

Helpful Report

Posted 7 months ago

We're so glad you had fun and are stoked to have you back and shopping with us 🛍️

Posted 6 months ago

“Apparently didn’t work”

Helpful Report

Posted 7 months ago

“Great selection, super fast and discreet packaging 🫡”

Helpful Report

Posted 7 months ago

Thank you so much for the awesome review! We're so glad you loved our selection and speedy, discreet service. We can't wait to serve you again! 🫶

Posted 7 months ago

“Arrived quickly in discreet packaging -- great service as ever. However, the charging port on the product itself broke within 48 hrs :/ DO NOT recommend this particular product.”

Helpful Report

Posted 7 months ago

Hey there, thanks so much for your reviewing and for bringing this to our attention! Someone from our friendly customer care team will be in touch with you shortly regarding this, so we can resolve your faulty toy ASAP. Please keep an eye out for an email heading your way shortly 💌

Posted 7 months ago

“Easy to place order, and delivery was excellent, very fast. Do recommend”

Helpful Report

Posted 7 months ago

Thank you for the great review! Your recommendation means the world to us, and we hope to see you again soon 🌏

Posted 7 months ago

“Good selection for purchase. I am pleased with my purchases. Thanks!”

Helpful Report

Posted 7 months ago

Thank you for the wonderful review, Ginny! We’re delighted to hear that you’re pleased with our 45,000+ product range, can't wait to see what you pick up next time 😊

Posted 7 months ago

“Ease if ordering and despatch”

Helpful Report

Posted 7 months ago

Thank you for your fantastic feedback! We appreciate your support and look forward to having you back again soon ✨

Posted 7 months ago

“Fast service. Easy to purchase.”

Adulttoymegastore 5 star review on 3rd November 2025

Helpful Report

Posted 7 months ago

Thank you kindly for all your support! Our team had so much fun picking and packing your order, so we're glad to hear that it was well received 🌈

Posted 7 months ago

“Prompt service! But the costume I ordered was flimsy for the price, and broke soon after I put it, on before judgement is passed, it was my size!”

Helpful Report

Posted 7 months ago

“We love our toys!!”

Helpful Report

Posted 7 months ago

Yay! Your satisfaction is our priority, and we can't wait to help you find even more fun in the future! 😍

Posted 7 months ago

“Great item”

Helpful Report

Posted 7 months ago

Great score picking it up for free, Jay! We're thrilled that you're taking part of our VIP Vault and free gifts with purchase 🎁🏦

Posted 7 months ago

Adulttoymegastore is rated 4.7 based on 8,344 reviews