Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,965 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent selection for a good price, fast shipping with good communication, highly recommend A+++”

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Posted 4 months ago

We think you're an A+++ customer! 🍏

Posted 4 months ago

“Great selection, fair prices, regular updates, and quick delivery. Thank you!”

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Posted 4 months ago

Thanks so much for this review, we're stoked to have you back with us after so many years and we're already looking forward to your next visit! 😁

Posted 4 months ago

“I found the ATMS service was good, products were delivered in a reasonable time, however one of the products was the incorrect size and therefore did not have the desired effect. Overall I am satisfied with ATMS.”

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Posted 4 months ago

Really happy we were able to work something out between us, our customer care team is always here for you to answer any questions you may have - including specific measurements from our warehouse team on items you are lining up to purchase!

Posted 4 months ago

“Great selection, helpful information and always prompt delivery!”

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Posted 4 months ago

Thank you for all your kind words Thomas, it's been an absolute blast having you shop with us for the past year and we hope to see you again sometime in the near future 🚀

Posted 4 months ago

“It’s too small for me tried it out one can’t fit . Package is open can’t return it. It is no use for me but beside that dealing with the seller is very good 👍”

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Posted 4 months ago

Really sorry this purchase wasn't the right fit for you Bobby, please feel free to reach out to our helpful customer care team before your next purchase for assistance with sizing! 📐

Posted 4 months ago

“Excellent service as always.”

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Posted 4 months ago

Thanks for your support Craig, hope to see you again soon!

Posted 4 months ago

“Feels really good. Good to practice on☺️”

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Posted 4 months ago

Glad to hear you're getting some good practice in! We've got a bunch more products on site that are just waiting for you too 😊

Posted 4 months ago

“our go-to store, we get helpful no-nonsense advice, most considerate and friendly”

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Posted 4 months ago

Thank you so much for this review, it's always a treat seeing your name pop up in our system and inbox - our customer service rep Bree has nothing but the kindest of words to say about you. Looking forward to seeing you and your wife again, and we're excited to see what you two get up to this year 💖

Posted 4 months ago

“Amazing company to shop through ! Highly recommend”

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Posted 4 months ago

We can't thank you enough for your recommendation Asti, and we'd recommend you as a customer too if we could ✨

Posted 4 months ago

“Easy to navigate and best prices! Customer service is brilliant! I'll always come back 10/10”

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Posted 4 months ago

It's always such a treat seeing your name pop up in our system Hayley! We've enjoyed our years together and hope to continue seeing you for many, many more 🥰

Posted 4 months ago

“Quick delivery even around the holidays!”

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Posted 4 months ago

Thank you so much for your kind words, your order looks like so much fun and we hope that you're enjoying yourself! 🤗

Posted 4 months ago

“Great service. Quick and discreet”

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Posted 4 months ago

All for our great customers! Thanks so much for shopping with ATMS 😊

Posted 4 months ago

“Excellent service!”

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Posted 4 months ago

We really appreciate your support over these last couple of years, and hope that you're enjoying your latest purchase from ATMS!

Posted 4 months ago

“Fast and efficient thank you”

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Posted 4 months ago

Thank you! If there is anything we could improve on to turn your 4 star review into 5 stars, please do not hesitate to let us know ❤️

Posted 4 months ago

“Quick, great ,good price will be back for more”

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Posted 5 months ago

Thanks so much for your review! Can't wait to see you again 😘

Posted 5 months ago

“very good service , quick delivery to a rural address & very discreetly packaged , just a shame the toy didn't live up to expectations,”

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Posted 5 months ago

Thanks so much for your glowing review despite not enjoying your toy as much as you hoped! Please feel free to contact our friendly customer care team who will be more than happy to help find you a toy that you'll love!

Posted 5 months ago

“Outstanding customer service. I had a wee issue on the website and they messaged me back straight away on Facebook and gave me a discount. And kept me updated on the order. Highly recommend”

Helpful Report

Posted 5 months ago

Thank you for your continued patience and understanding, Danny! We're so thrilled to hear that our web outage didn't put a stain on your experience whilst shopping with us. We hope to see you again sometime in the future 🥰

Posted 5 months ago

“I am extremely impressed with the fast delivery service for my recent order. Despite being delivered to a rural location, the item arrived overnight, which was a pleasant surprise. The packaging was top-notch, ensuring that the product was secure and protected throughout the journey. Upon arrival, I was happy to find that there was absolutely no damage to the item. It's clear that the company takes great care in handling deliveries, even to more remote areas. Overall, this was an excellent experience, and I will definitely be a repeat customer!”

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Posted 5 months ago

Wow - what an absolutely stunning review! Thank you so much for taking the time to share your experience whilst shopping with Adulttoymegastore - we really appreciate how in depth you were and hope to see you again soon so we can provide you with the same excellent service you know and love! 💓

Posted 4 months ago

“Great products very fast reliable well tracked shipping.”

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Posted 5 months ago

Thanks so much for your kind words, Courtney!

Posted 4 months ago

“Very impressed. Good selection, fast delivery, and the little bonus in the package made me smile.”

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Posted 5 months ago

We're glad to hear you enjoyed your time with us Ben, see you next time for another little bonus! 💌

Posted 4 months ago

Adulttoymegastore is rated 4.7 based on 7,965 reviews