Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 8,120 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick delivery and excellent value for money. Great quality lingerie.”

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Posted 3 months ago

Thank you for your fantastic review! We're delighted to hear you enjoyed our lingerie selection, looked like you grabbed up some excellent pieces in your last shop! 🛍🌟

Posted 3 months ago

“Large variety of items to choose from that suit all budgets”

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Posted 4 months ago

We really appreciate these kind words, Kylie! It's super important to all of us here at Adulttoymegastore that there is something for any and every one in our 40,000+ range of products 🤗

Posted 3 months ago

“Absolutely love the flesh light. The vibrator for my partner has not yet been used but she is excited. Great service e”

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Posted 4 months ago

Thank you for your fantastic review, Liam! We're thrilled to hear that you and your partner are excited about your fun, new toys. Hearing your feedback saying that you two love and are excited for your purchase makes it all worthwhile!

Posted 3 months ago

“Thanks. As always I'm very excited when the package arrives and was very happy with what I got.”

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Posted 4 months ago

Thank you for your wonderful review, Carl! It's our absolute pleasure to bring a little extra joy to your day 💝

Posted 3 months ago

“Amazing service 👌 purchased online- quick invoice and confirmation of order. courier confirmation and all items cane inside discreet cardboard box delivery all items of order and description highly recommend 👌”

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Posted 4 months ago

Thank you for your kind review! We appreciate your recommendation and look forward to seeing you again soon! 👌

Posted 3 months ago

“Always a delight to order from ATMS. The ordering process is easy and communication is fantastic. The products are amazing.”

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Posted 4 months ago

Thank you so much for your glowing review 🤩 We're always here to provide the best shopping experience possible and it's a treat to be able to provide you with fun and enjoyable times all throughout this process!

Posted 4 months ago

“Fast shipping, thanks, my hubby loves watching me use the toy”

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Posted 4 months ago

Thanks for choosing to include ATMS into your relationship! It’s always a great time to add a little extra excitement to your time together ❤🔥🥵

Posted 4 months ago

“Process was smooth and easy, the only problem was the delivery. My order got delivered to a different house. Lucky the house owner brought it to me. Other that that, all good”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your experience! We're glad to hear the ordering process was smooth for you, and want to sincerely apologise for the delivery issue. We'll get in touch with our courier partner around the handling of your package so we can avoid any trouble again in future! Any other issues or concerns, please do not hesitate to reach out to our friendly customer care team 💗

Posted 4 months ago

“Easy finding what you are looking for. Heaps of quality products, fast and friendly service.”

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Posted 4 months ago

Thank you for your fantastic review, Greg! We're delighted to hear that you found what you were looking for so easily and enjoyed our wide selection of 40,000+ quality products. Can't wait to see what you pick out next shop! 🎉

Posted 4 months ago

“Have brought a number of items through ATM . Have found some items are faulty and I know you cannot return because of the type of items but sometimes your out of pocket by quite a bit for something that don’t turn on or charge right . Don’t know if I will continue to shop here or not”

Helpful Report

Posted 4 months ago

Hey there, thanks so much for the honesty in your words and for taking the time to share your experience! We're truly sorry to hear that some of the items you received did not function as expected. We understand how disappointing that can be, especially after making a purchase. We definitely want to address the issues you've faced so please keep an eye on your email, as someone from our friendly customer care team will be reaching out to assist you further 📝

Posted 4 months ago

“great stuff, never disappoints”

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Posted 4 months ago

Thank you so much for your thoughtful feedback! We look forward to continuing to bring you more fun and exciting products in the future! 🌟

Posted 4 months ago

“One purchase has a faulty on/off switch . I understand the non return policy however”

Helpful Report

Posted 4 months ago

Thank you for sharing your feedback! We're sorry to hear that you experienced an issue with the on/off switch. We truly appreciate you understanding and respecting our non-return policy, however that does not apply to faulty items and we don't want any of our customer out of pocket and sans toy! Someone from our customer care team will be reaching out to you via email to resolve this with you and see if you would like a replacement, refund, or store credit 🤗

Posted 4 months ago

“Item bought was not right size as advertised”

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Posted 4 months ago

We're really sorry to hear that the item you received wasn't the right size as advertised. We understand how frustrating that can be! Our friendly customer care team will be reaching out to you shortly to see how we can assist you further with this issue. Thank you for bringing it to our attention and please keep an eye out for a new email in your inbox shortly! 💌

Posted 4 months ago

“A place where we, adults can find top to spice our life.”

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Posted 4 months ago

Thank you for your lovely review! All of us here at Adulttoymegastore are thrilled to hear you've found a safe place to spice up your life. It’s our pleasure to help adults explore and enjoy more exciting experiences together! 🥵

Posted 4 months ago

“This has to be the best adult store ever, anywhere, bar none! Such an awesome range of goods for all tastes and styles, and they also have lots of really informative articles and guides on a wide range of toys and subjects. Deliveries have always been very prompt, and their customer service was brilliant with an issue I had with a purchase. I can't rate them highly enough.”

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Posted 4 months ago

Thank you so much for your incredible review, Ted! Your kind words are absolutely reciprocated as our customer care team has nothing but lovely things to say about you as well 💝

Posted 4 months ago

“This site and store are amazing. Great selection of toys. Fantastic service.”

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Posted 4 months ago

Thank you so much for your fantastic review, Douglas! We're already looking forward to seeing you again soon 😊

Posted 4 months ago

“Easy too navigate around the store. Well explained product. Satisfied customer”

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Posted 4 months ago

Thank you for your kind words, Troy! We're delighted to hear you're happy and enjoyed your experience whilst shopping with us! We hope to see you back again soon 🤗

Posted 4 months ago

“Hidden gem. I had never heard of this ATMS before to be honest, but I’m glad I found them as the customer service and product is amazing. Especially being in New Zealand is convenient. Should I want something else to satisfy or explore sexuality, I know where I’ll come again!”

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Posted 4 months ago

Thank you for the amazing feedback, Victoria! We're so glad you discovered us and are enjoying your time shopping with Adulttoymegastore! It's wonderful to hear that our fellow Kiwis are enjoying shopping local! We're here for all your future explorations and can't wait to see what you grab up next time 🚀

Posted 4 months ago

“They have been amazing with customer service and shipping items out, highly recommend this place when buying anything.”

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Posted 4 months ago

Thank you for your wonderful review, Samantha! We're so pleased to have your recommendation, it means the world to us! 🌏✨

Posted 4 months ago

“Good service very quick delivery, good product”

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Posted 4 months ago

Thank you for taking the time to leave us such a stellar review, Barry! We're thrilled you had such an enjoyable time shopping with ATMS ✨

Posted 4 months ago

Adulttoymegastore is rated 4.7 based on 8,120 reviews