Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,965 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waste of money”

Helpful Report

Posted 4 months ago

Hi there! Thanks so much for submitting this review and bringing your thoughts on your most recent order to our attention! We're really sorry to hear that you feel this way. Someone from our friendly customer care team will be reaching out to you now to see what we can do to resolve this for you! Please keep an eye out for any incoming emails 😊

Posted 4 months ago

“Fast shipping and awesome products. Will definitely purchase from them again and will recommend”

Helpful Report

Posted 4 months ago

Thank you so much for your review and recommendation Amanda, we're stoked to have you back shopping with us after a few years and are already looking forward to your next order 😍

Posted 4 months ago

“My absolute GoTO in NZ for Discretion , speed of delvery , choice and price . Well done on making what is a great addition and tool for any relationshiop so Main Stream and easy”

Helpful Report

Posted 4 months ago

Thanks for your kind words, Scott! They mean the absolute world to all of us here at Adulttoymegastore 🌏

Posted 4 months ago

“Wow wow wow Kapow”

Helpful Report

Posted 4 months ago

Glad to hear we've wowwed you! Hope to see you again soon 🤩

Posted 4 months ago

“Made two orders, products were great however the first order was labelled incorrectly and delivered to the wrong address and i paid extra for the second order to be delivered on a saturday only for it to be sent to the wrong city and didnt arrive till the following Wednesday”

Helpful Report

Posted 4 months ago

HI there! Thanks so much for bringing both situations to our attention, we're really sorry to hear of these issues with the courier. We've issued you a refund for the failed Saturday delivery, and someone from our customer care team will be reaching out to you now to discuss your experiences with both of your orders 😊

Posted 4 months ago

“easy to deal with, upto date notifications on orders placed, well priced and of course lots of fun things to add spice to the bedroom...”

Helpful Report

Posted 4 months ago

Wow - thank you two so much for this glowing review! We're thrilled that you have chosen ATMS to be apart of spicing up your bedroom 🥵🌶

Posted 4 months ago

“What an amazing company, I have dealt with them previously and thought they were good. But it seems they have upped their game to outstanding in every facet of their business, congratulations.”

Helpful Report

Posted 4 months ago

Hiya Neil, thank you so much for this glowing review! It's been an absolute pleasure having you shop with us over the years, and we hope to continue providing you with the service you know and love for many, many more! 🥂

Posted 4 months ago

“I've never had an issue ordering from this company. I will order more in the future from them.”

Helpful Report

Posted 4 months ago

Yay - we're looking forward to your next visit! Hope you're enjoying all your goodies in the meantime 💘

Posted 4 months ago

“Quick efficient delivery”

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Posted 4 months ago

Can't keep all of our amazing customers waiting when they're purchasing such fun items! We hope your enjoying this latest purchase from ATMS, and we'll see you again soon for your next shop 🛍

Posted 4 months ago

“Best service great products and pricing 💯 percent go to for adult toys”

Helpful Report

Posted 4 months ago

Thank you so much for this review and recommendation! It means the world to all of us here at Adulttoymegastore 🌏

Posted 4 months ago

“Fast delivery Packed well Toys are amazing! Highly recommend Very satisfying”

Helpful Report

Posted 4 months ago

Yay! We're so happy to hear you enjoyed your experience when shopping with us! Hope that you've had as much fun as your order looked to be! ✨

Posted 4 months ago

“Every single product that I have bought it’s worth it! Spotless service and delivery! Highly recommended!”

Helpful Report

Posted 4 months ago

Thank you kindly for your praise and recommendation, Lilian! We hope to see you again in the future 🔮

Posted 4 months ago

“Awesome product , customer service and wonderful discreet delivery.”

Helpful Report

Posted 4 months ago

It is always seeing your name and details pop up in our system! Hope you've enjoyed this latest order 😍

Posted 4 months ago

“Great service, really prompt delivery and definitely discrete. Prices were good, I did buy on a sale though”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words! Make sure you keep an eye out for our up and coming sale for those extra savings 🤑

Posted 4 months ago

“Great customer service , fast delivery and quality products”

Helpful Report

Posted 4 months ago

Swim - thank you so much for taking the time out of your day to share your experience when shopping with ATMS! 🏊‍♂️

Posted 4 months ago

“Great selection of items”

Helpful Report

Posted 4 months ago

Glad to hear you've enjoyed yourself browsing through all 40,000+ items we have available for sale! Can't wait to see what you pick up in your next shop 🤗

Posted 4 months ago

“Fast courier, good website, good stuff”

Helpful Report

Posted 4 months ago

Always a pleasure having you shop with us John! ❤

Posted 4 months ago

“Easy navigation of the website and simple process to purchase. Items were dispatched really quickly. Great”

Helpful Report

Posted 4 months ago

Thank you so much for this feedback Michael, if you ever think of anything we can do to improve our customer's experience, please do not hesitate to let us know! 🌟

Posted 4 months ago

“Absolutely love these. I was a little intimidated at first but it's been amazing 😍”

Helpful Report

Posted 4 months ago

Aw, we're so happy to hear that you've been enjoying your toy despite how intimidating it can be at first - go you! 🥳

Posted 4 months ago

“The items received exceeded expectations. Though the destination is the same, the journey seemed to take a lot less time than previous, uhhh, journeys, for no choice of a better word. Mum loved her item, Dad loved the journey. If they're happy, everyone's happy. Thank you very much.”

Helpful Report

Posted 4 months ago

Thanks for choosing ATMS to be apart of your "journeys"! We're glad to hear that everyone involved is happy, we are too! 🥰

Posted 4 months ago

Adulttoymegastore is rated 4.7 based on 7,965 reviews