Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,290 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 18th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service & communication”

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Posted 4 months ago

“Good service and my package arrived really fast”

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Posted 4 months ago

“Fast and discreet delivery”

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Posted 5 months ago

“excellent products really enjoy the sex toys with my partner delivery excellent i would really recommend the mega cstore to many people you will get my service again”

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Posted 5 months ago

“Got a couple things from ATMS at this point, and am about to order more. Good quality, good price, and shipping speed is amazing.”

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Posted 5 months ago

“Great selection and a fantastic resource to have, especially knowing it's a kiwi brand. If mistakes happen they are great at fixing them and making things right. They always through in some kind extras, too. Packaging is discrete (and not in a "it's only discrete if you don't know what you're looking for" kinda way, it's discrete in a "my flatmate also orders from atms and neither of us can tell when packages arrive for each other" level of discrete!!) Thanks atms!”

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Posted 5 months ago

“One of the products I bought was not as described and is unfit for purpose. I contacted customer support several days ago with no response, see attached.”

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Posted 5 months ago

“Good service and fast shipping how ever the items I brought had little to no effect on both me and my partner I brought the Spanish fly gummies for both male and female and followed instructions for best results and was very disappointed”

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Posted 5 months ago

“Recommend this seller... Awesome service... efficient, discreet, and fast postage. Items just as described. Many thanks to the team”

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Posted 5 months ago

“Good, quick delivery.”

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Posted 5 months ago

“The best way to squirt in under 20 seconds! Wow, wow, wee, waaah! Highly recommend! Thanks for the great packing “K” can’t say no to free lube :)”

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Posted 5 months ago

Hey, thanks so much for this raving review! We're so glad to hear you're having a blast with your new toy, and will definitely pass on your thanks to our K 😊

Posted 5 months ago

“I recently purchased a toy, a reasonably expensive one although not out of this world expensive, but I am a student so everything counts. I tried to use it about a month after purchasing (having used it almost every night since buying) to it being non functioning even after trying all of the troubleshooting suggestions. Very unfortunate indeed rip. This was literally at like 2am and Ive been having some sleep troubles recently so I sent an email to customer service with a video of me doing what I had just been doing, turning the on and off button to show the fault happening. It was as simple as that. I got an email from a member of the team at literally 7am (shoutout to you Bree) acknowledging my email and immediately offering either a replacement, a refund, or store credit. Easy as that. Incredibly easy purchasing process and shipping. Good quality stuff normally as I have actually always loved my satisfier products before this particular faulty one. Its great to know they have my back with faulty items and theyre team are great 👍”

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Posted 5 months ago

We can't thank you enough for sharing your positive experience. We're thrilled our team could help so quickly and that you’re happy with the product overall. Bree also shouts out you for making the entire resolution process so easy and for being a treat to interact with 🍬

Posted 5 months ago

“Great service will use again”

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Posted 5 months ago

Looking forward to it, Paul! ⚡

Posted 5 months ago

“This time was torture on multiple levels. From trying to buy online-NO ONE RESPONDING to emails and multiple messages left requesting call back. Consequently-I have had to endure an additional tier of torture from NZcouriers who up until yesterday were ALL foreigners who did not understand English and repeatedly kept asking for same identifiers be repeated. While NZcourier is obviously separate...had anyone bothered to get back to me in the 1st 2 days of me asking...I could have avoided the entire headache. I am traveling and leaving tomorrow- without my parcel. Unless I get it today- I am going to be back to square one trying to deal with people who apparently don't understand English. My attempts to communicate with this company were in triplicate. Live chat, Email, and Telephone. The woman that I EVENTUALLY got to speak to was lovely and apologetic so no reflection on her as far as I know.”

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Posted 5 months ago

“Easy to place order, and very fast delivery.”

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Posted 5 months ago

Appreciate you and your recent purchase with us, Aroha! If you have any ideas or concerns on how we can turn that 4-star review into a whopping 5 stars, please do not hesitate to let us know 🤩

Posted 5 months ago

“Great fun better then expected”

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Posted 5 months ago

We're so glad you had fun and are stoked to have you back and shopping with us 🛍️

Posted 5 months ago

“Apparently didn’t work”

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Posted 5 months ago

“Great selection, super fast and discreet packaging 🫡”

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Posted 5 months ago

Thank you so much for the awesome review! We're so glad you loved our selection and speedy, discreet service. We can't wait to serve you again! 🫶

Posted 5 months ago

“Arrived quickly in discreet packaging -- great service as ever. However, the charging port on the product itself broke within 48 hrs :/ DO NOT recommend this particular product.”

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Posted 5 months ago

Hey there, thanks so much for your reviewing and for bringing this to our attention! Someone from our friendly customer care team will be in touch with you shortly regarding this, so we can resolve your faulty toy ASAP. Please keep an eye out for an email heading your way shortly 💌

Posted 5 months ago

“Easy to place order, and delivery was excellent, very fast. Do recommend”

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Posted 5 months ago

Thank you for the great review! Your recommendation means the world to us, and we hope to see you again soon 🌏

Posted 5 months ago

Adulttoymegastore is rated 4.7 based on 8,290 reviews