Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,990 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly my product was faulty but Chloe has been absolutely fantastic in sorting this out for me. Highly recommended”

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Posted 4 years ago

We're sorry to hear of the initial fault, but it's good to hear that Chloe has been great at helping remedy the issue! We appreciate the feedback and will use it to improve as well as investigate as to why the initial fault occurred. Cheers and we hope the item goes great the second time around!

Posted 4 years ago

“Very helpful, nice and quick”

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Posted 4 years ago

Sounds like a great time! Thanks Alyx!

Posted 4 years ago

“Items arrived very quickly, so impressed by that. Everything was as expected. Great place to shop and Afterpay as an option really helps spread the cost on those more pricey exotic items!”

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Posted 4 years ago

Such great feedback! We're stoked to hear you got your goodies quickly and that you appreciate our Afterpay ability. Enjoy your new pick ups and we hope to see you again soon for more exotic purchases!

Posted 4 years ago

“Fantastic! Quick delivery and discrete packaging. Love”

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Posted 4 years ago

Yay! Happy to hear all of this, Kirsten! Cheers!

Posted 4 years ago

“Love them just a little to small for a xl”

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Posted 4 years ago

Glad you love them! We're sorry to hear about the sizing however, so if you do stop by again make sure to check in with our service team as we'd love to help you find the perfect fit. Thanks for shopping with us and for the feedback, we appreciate it so much!

Posted 4 years ago

“I purchased the satisfier pro and rabbit pro only because so many suggestions from friends, I was not disappointed at all! Both wonderful and give you the climax you want to go for, my partner asked where he could get himself some awesome toys like mine lol will be back to collect more items”

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Posted 4 years ago

Your friends have good taste and we're happy to hear you love it! Thanks for the awesome review and we can't wait to bring you and your partner more goodies soon!

Posted 4 years ago

“Super fast delivery and excellent communication regarding what is happening with my parcel. The product itself isn’t great quality but fair quality for the money I paid. The delivery charge is a bit steep though. Would buy from here again though as overall the service is good and trustworthy.”

Helpful Report

Posted 4 years ago

Hi there! We're glad to hear you've had a great experience shopping with us and would be willing to come back for more. We'll also pass on the feedback regarding shipping and the item on to the appropriate teams to be looked into further. Thanks for shopping with us and for the valuable feedback.

Posted 4 years ago

“Fast shipping, Was notified every step of the shipping process. Overall good would definately buy again from there”

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Posted 4 years ago

We're so happy to hear this! Glad to hear you had such a great order process and you got your items quickly. Thank you for shopping with us and make sure to expect the exact same the next time you stop by!

Posted 4 years ago

“one item was missing on last order other than that great product and great service”

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Posted 4 years ago

Sorry to hear of this issue! We will look into this issue for you and investigate where this potential issue occurred. Thank you for your feedback and please hold tight while we get to the bottom of this. Cheers.

Posted 4 years ago

“A little bag for my toy would’ve been fantastic”

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Posted 4 years ago

Hi there! Thanks for the feedback. We will pass this on to the appropriate team and look into this. We hope you enjoy your item though and we hope to see you again soon. Cheers.

Posted 4 years ago

“Love how fast the products were delivered & very happy with my purchases.”

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Posted 4 years ago

That's what we like to hear! Pacy pleasure is so satisfying, isn't it?! Thanks!

Posted 4 years ago

“Very satisfied & happy”

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Posted 4 years ago

Super! Glad to hear! Cheers!

Posted 4 years ago

“Much more realistic than I expected! High quality product - I recommend getting the renewal powder to restore the original texture after cleaning.”

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Posted 4 years ago

Good to hear and we appreciate the tip! Thanks for the review!

Posted 4 years ago

“3 days to arrive. Packaged sweet. No worries. Will be ordering again. Cheers.”

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Posted 4 years ago

Super! Great to hear it was hassle free, Chrissy! Thanks!

Posted 4 years ago

“Can’t fault the store but the product I got is basically unusable due to its size :( wouldn’t purchase this again.”

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Posted 4 years ago

Hi there, we're sorry to hear of this being an issue with your item! We'd love to help you so if you need any advice please get touch with our service team and they could assist you with getting the best out of your product. Cheers.

Posted 4 years ago

“Good product and fast delivery 👍👍👍👍”

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Posted 4 years ago

Awesome! Thanks for the review!

Posted 4 years ago

“Quick and fast delivery! Discreet packaging and no problems! Super good!”

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Posted 4 years ago

Super stuff! We appreciate the amazing feedback and are really pleased to hear you're so happy! Thanks for stopping by and expect the same great service the next time you shop with us!

Posted 4 years ago

“Arrived quickly one of the items that came with batteries was covered in the battery acid and i did have to find new ones but everything else was good”

Helpful Report

Posted 4 years ago

Hi there! We're sorry to hear there was an issue with one of the items. Due to the nature of goods we provide, we unfortunately can't QC every item as that would breach the packaging, however, we apologise for this issue regardless and will look into the item in question. If any issues persist, don't hesitate to get into contact with us and we'd love to help. We're happy to hear you enjoyed everything else though, and we appreciate your support!

Posted 4 years ago

“very fast delivery even during the covid crisis. Came 3 days earlier than expected,and i am not in NZ!! The only reason they didn't get a 5 star is because i am having issues with using my credit card which still hasn't been sorted, otherwise i am very happy at this point, Good prices too,will recommend to others once my credit card issue is sorted”

Helpful Report

Posted 4 years ago

Hi there Paul, we're really happy to hear how pleased you were with everything! We'll look into this credit card inconvenience for you and get that sorted ASAP and apologise for any issues this has caused. Thank you for the great feedback though and we hope to see you again soon!

Posted 4 years ago

“Got what I wanted, good quality and reasonable prices”

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Posted 4 years ago

Sounds like a great, winning combo! Cheers!

Posted 4 years ago

Adulttoymegastore is rated 4.7 based on 7,990 reviews