Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,180 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please be more discreet. Emails with Adult toy mega store popping up on your phone isn’t great. At least use ATMS”

Helpful Report

Posted 5 years ago

Hi there, we apologise for this issue and will look into this for you. We value your privacy and discreteness very highly so will look into this ASAP. Thank you for the feedback and we hope you enjoy your purchase.

Posted 5 years ago

“Fast efficient service. No hassles”

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Posted 5 years ago

Great feedback! Stress free pleasure is what we're all about! Thanks!

Posted 5 years ago

“Great quick service”

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Posted 5 years ago

Speed makes all the difference! Thanks for the review and for stopping by!

Posted 5 years ago

“Love this this site. So many options. Quick postage. All round good service. Have recommended to a couple of people”

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Posted 5 years ago

We appreciate the recommendations and are so pleased to hear that you love the site and the amount of options we have! We'll keep up the same high standards so expect no less the next time you shop with us! Thanks!

Posted 5 years ago

“Everything good just taking ages to get here(part corona problem”

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Posted 5 years ago

Sorry to hear of the delay with your order, but glad to hear it reached you and everything was good! Thanks for shopping with us and we'll see you again soon for more goodies!

Posted 5 years ago

“Once everything was sorted even during lockdown I received my box of joy pretty fast”

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Posted 5 years ago

Yay! Glad it was so speedy getting to ya! Enjoy your order and we can't wait to get you some more goodies!

Posted 5 years ago

“I recently purchased some product's from this site,although the product's were dispatched in a reasonably good time frame.,i did frustrating that i did not receive a reply to my e-mail directed to customer service dept.The good did take some time to arrive,due to the backlog of parcel's bank-up at nzpost,the track and trace method did not work well at all under the pressure of nzpost high volume demand.,there was a gap of 4 day's from the day my goods got picked-up by the courier (friday) to when the goods were finally scanned/& dispatched from nzpost sorting depot (tuesday).But however the goods were delivered by a very nice courier driver who i'm sure work's very well and does a good job under pressure.So all-in-all i'm happy now i have my parcel's.And now it's play time!.”

Helpful Report

Posted 5 years ago

Hi there! Thanks for this feedback! Apologies about the service email issue and delay of the package. We are glad you received your items though and from a great courier driver at that. We hope you enjoy your order and make sure to let us know how it all is. Thanks for the review and we hope you enjoy it heaps!

Posted 5 years ago

“Great email updates on what’s happening with my order and it was pretty fast too. Also happy with the discrete packaging”

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Posted 5 years ago

Yay! Great to hear you're so happy Rebecca! Thanks for shopping with us and we are ecstatic to hear that you love the discreet packaging we've implemented!

Posted 5 years ago

“Good range of products with quick and discreet eco packaging :)”

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Posted 5 years ago

Makes it really awesome when your order is environmentally friendly as well as great for bringing pleasure! Thanks for the great feedback and we hope you enjoy your product!

Posted 5 years ago

“Great to deal with and quick delivery of my order. However i was disappointed that the extras shown in the video unboxing of the product were not in the box!”

Helpful Report

Posted 5 years ago

Sorry to hear of this! We will look into the good in question and apologise for this issue. We hope that you enjoyed everything else however, and hope the products are great fun for you. Thanks for the feedback and for pointing out this issue for us. Cheers.

Posted 5 years ago

“Easy to purchase, friendly site. Wide selection.”

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Posted 5 years ago

That's what we like to hear! Thanks for the feedback and we hope you enjoy your products!

Posted 5 years ago

“I’d give it a 6/10. Good for both partners but doesn’t get annoying having to move it around. Lots of different vibration settings which you can have two different speeds going on the top and bottom so doesn’t have the be the same for both partners :)”

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Posted 5 years ago

Sorry to hear of the toy not being the best fit for you and your partner! We'd love to help you find the perfect product in the future, so if you stop by again don't hesitate to get in touch with our service team and they'd love to assist you in finding the perfect product! We hope everything else went well as well and that we see you again soon! Thanks for the feedback.

Posted 5 years ago

“Fast delivery, great service”

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Posted 5 years ago

That's us! Thanks for shopping with us! Enjoy!

Posted 5 years ago

“Great product prices, much better than others in the market. Good communication, loyalty system and product range”

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Posted 5 years ago

Yay! This is amazing feedback Kate! We're happy to hear your happy and everything was so great! Appreciate the kind words and awesome review!

Posted 5 years ago

“A little mix up at the beginning. but all was sorted quite quickly. Overall very good. Thank you.”

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Posted 5 years ago

Sorry to hear of the initial issue, but glad to hear we sorted it out quickly! Enjoy the toy and thanks for the feedback!

Posted 5 years ago

“its pretty rad for its point system and reviews and good price range”

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Posted 5 years ago

Great to hear! Awesome to know the points system is appreciated! Cheers for the feedback!

Posted 5 years ago

“Great customer service, with regular updates on delivery.”

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Posted 5 years ago

Yay! Great to hear! Thanks for the awesome feedback!

Posted 5 years ago

“I was a little embarrassed as you could feel the ‘shape’ of one of the products through the packaging. It would be good if ur packaging was a bit thicker or if products could be packed in a way that isn’t obvious what it is.”

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Posted 5 years ago

Sorry to hear of this issue! We'll pass this feedback on for you. We hope you enjoyed your purchase though and that we'll see you again in the future. Thanks for the feedback, we appreciate it.

Posted 5 years ago

“Such a wonderful array of product and super quick delivery even with the COVID delays.”

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Posted 5 years ago

There's defo something for everyone on our site! Glad to hear we could get you your item speedily during this tough time! Make sure to enjoy it and we'll see you again soon!

Posted 5 years ago

“good yip yip yip”

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Posted 5 years ago

Great to hear! Thanks for the review! :)

Posted 5 years ago

Adulttoymegastore is rated 4.7 based on 8,180 reviews