Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 8,076 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great email updates on what’s happening with my order and it was pretty fast too. Also happy with the discrete packaging”

Helpful Report

Posted 5 years ago

Yay! Great to hear you're so happy Rebecca! Thanks for shopping with us and we are ecstatic to hear that you love the discreet packaging we've implemented!

Posted 5 years ago

“Good range of products with quick and discreet eco packaging :)”

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Posted 5 years ago

Makes it really awesome when your order is environmentally friendly as well as great for bringing pleasure! Thanks for the great feedback and we hope you enjoy your product!

Posted 5 years ago

“Great to deal with and quick delivery of my order. However i was disappointed that the extras shown in the video unboxing of the product were not in the box!”

Helpful Report

Posted 5 years ago

Sorry to hear of this! We will look into the good in question and apologise for this issue. We hope that you enjoyed everything else however, and hope the products are great fun for you. Thanks for the feedback and for pointing out this issue for us. Cheers.

Posted 5 years ago

“Easy to purchase, friendly site. Wide selection.”

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Posted 5 years ago

That's what we like to hear! Thanks for the feedback and we hope you enjoy your products!

Posted 5 years ago

“I’d give it a 6/10. Good for both partners but doesn’t get annoying having to move it around. Lots of different vibration settings which you can have two different speeds going on the top and bottom so doesn’t have the be the same for both partners :)”

Helpful Report

Posted 5 years ago

Sorry to hear of the toy not being the best fit for you and your partner! We'd love to help you find the perfect product in the future, so if you stop by again don't hesitate to get in touch with our service team and they'd love to assist you in finding the perfect product! We hope everything else went well as well and that we see you again soon! Thanks for the feedback.

Posted 5 years ago

“Fast delivery, great service”

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Posted 5 years ago

That's us! Thanks for shopping with us! Enjoy!

Posted 5 years ago

“Great product prices, much better than others in the market. Good communication, loyalty system and product range”

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Posted 5 years ago

Yay! This is amazing feedback Kate! We're happy to hear your happy and everything was so great! Appreciate the kind words and awesome review!

Posted 5 years ago

“A little mix up at the beginning. but all was sorted quite quickly. Overall very good. Thank you.”

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Posted 5 years ago

Sorry to hear of the initial issue, but glad to hear we sorted it out quickly! Enjoy the toy and thanks for the feedback!

Posted 5 years ago

“its pretty rad for its point system and reviews and good price range”

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Posted 5 years ago

Great to hear! Awesome to know the points system is appreciated! Cheers for the feedback!

Posted 5 years ago

“Great customer service, with regular updates on delivery.”

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Posted 5 years ago

Yay! Great to hear! Thanks for the awesome feedback!

Posted 5 years ago

“I was a little embarrassed as you could feel the ‘shape’ of one of the products through the packaging. It would be good if ur packaging was a bit thicker or if products could be packed in a way that isn’t obvious what it is.”

Helpful Report

Posted 5 years ago

Sorry to hear of this issue! We'll pass this feedback on for you. We hope you enjoyed your purchase though and that we'll see you again in the future. Thanks for the feedback, we appreciate it.

Posted 5 years ago

“Such a wonderful array of product and super quick delivery even with the COVID delays.”

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Posted 5 years ago

There's defo something for everyone on our site! Glad to hear we could get you your item speedily during this tough time! Make sure to enjoy it and we'll see you again soon!

Posted 5 years ago

“good yip yip yip”

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Posted 5 years ago

Great to hear! Thanks for the review! :)

Posted 5 years ago

“Good service, reasonable pricing. Took about a week for a package to get to me (lockdown post delays) but still happy. Came in a plain brown box”

Helpful Report

Posted 5 years ago

Thanks for the feedback Bella! Glad you enjoyed our service and the items were okay! Cheers!

Posted 5 years ago

“Love the loyalty programme, shipping updates, and reviews. Very helpful!”

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Posted 5 years ago

Fantastic to hear, Natasha! Glad you love the loyalty and helpful reviews! Thanks for shopping with us!

Posted 5 years ago

“Great products and great shipping that you could keep track of. The packaging was super discrete. Only downfall is I didn't get my freebie from the code I had.”

Helpful Report

Posted 5 years ago

Sorry to hear of the issue regarding the freebie, Tian. We will look into this issue. Happy to hear everything else was so great though and the items you received were great. Thank you for your feedback! :)

Posted 5 years ago

“Always fast delivery”

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Posted 5 years ago

Pace is key to pleasure (in some instances! ;) )! Thanks for the review, we'll keep up the good work.

Posted 5 years ago

“Pretty good. Really happy to see the environmentally friendly packaging.”

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Posted 5 years ago

Awesome stuff! We hope you love the packaging and items you ordered too! Thanks for shopping with us and for the great feedback!

Posted 5 years ago

“Nice products arrived quick. On sone products, l wonder if you could please put the sizes/mesurements of some products so that when one buys, they have an idea of size before purchasing something smaller than they need.”

Helpful Report

Posted 5 years ago

Hi there! Glad to hear the items you ordered were good and arrived speedily - we hope you enjoy them! If you do have any future questions regarding item sizing/recommendations, please don't hesitate to contact our service team as they'd love to assist you with any questions/queries you may have. Thanks for the feedback and we hope to see you again in the near future for more fun purchases!

Posted 5 years ago

“Fast delivery, good communication, and reviews and description are accurate”

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Posted 5 years ago

Brilliant feedback Chantelle! Glad to hear it all went so well! Thanks for shopping with us and we hope to see you again soon!

Posted 5 years ago

Adulttoymegastore is rated 4.7 based on 8,076 reviews