Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,180 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient delivery Keep me updated on status from beginning to end My 3nd time buying from here and won't be my last Cheers”

Helpful Report

Posted 5 years ago

Yay! This is great to hear Rechelle, glad we could keep up the consistent level of service! Thanks for the feedback and continual shopping with us, we appreciate it!

Posted 5 years ago

“Great customer service when problems arise and questions come along! First time buying any sort of sex toy and I enjoyed the shopping experience”

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Posted 5 years ago

Amazing to hear we were so helpful during your first purchase Emma! Thanks for the great feedback and we hope to see you again soon for more goodies!

Posted 5 years ago

“Good communication with what was going on with my order through every step.”

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Posted 5 years ago

Great stuff Paul! Happy we could help! Cheers!

Posted 5 years ago

“I did not receive the free item but besides that everything is great!!”

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Posted 5 years ago

Sorry to hear of this! Glad to hear about the rest being great and we'll have a chat with our team to see how this mishap occurred. Apologies and thanks for the feedback!

Posted 5 years ago

“Usually speedy delivery but a wee bit longer due to COVID-19”

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Posted 5 years ago

Sorry about the slight delay, we hope this was all okay however! Thanks for the feedback and we hope you enjoy your product and stay safe during these difficult times! Cheers!

Posted 5 years ago

“Awesome product (the womanizer), made me experience female ejaculation for the first time in my life, which was incredible until I had to change all my bedding. Only downfall is the rigorous cleaning needed afterward. I had also put in a code for a bullet vibe gift that didn't come, but I cannot complain about what I DID recieve!”

Helpful Report

Posted 5 years ago

Hi there! Great to hear the Womanizer was such a great experience for you! Apologies about the item missing though, we'll get into contact with the appropriate team and investigate this further. Keep on enjoying the toy and we hope to see you again soon!

Posted 5 years ago

“Took a little longer as expected to receive my package, something did however leak throughout it luckily nothing was damaged. Happy with everything though :)”

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Posted 5 years ago

Hey Brianna, good to hear everything was okay in the end! We apologise about the delay and slight issue with the packaging however, and if any problems persist please get into contact with our lovely service team. Otherwise, keep on enjoying the items and we can't wait to see you again!

Posted 5 years ago

“Quick delivery. Well packaged. Very happy with the products.”

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Posted 5 years ago

Lovely to hear! Thanks for the feedback!

Posted 5 years ago

“Always good fun ordering products on here, don’t normally have problems with the products except this time the vibrating butt plug I ordered the vibrator bit doesn’t work and the batteries in it are all green but other then that atms is good!”

Helpful Report

Posted 5 years ago

Sorry to hear of the issue with the plug! We'll look into the item in question for you. Glad to hear everything else was good though and we appreciate the feedback!

Posted 5 years ago

“I like the selection of toys, have brought one so far will be purchasing again soon”

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Posted 5 years ago

Thanks for the review! We hope the item was great and we can't wait to have you again!

Posted 5 years ago

“First time purchasing online. Happy with the product, service and time frame for delivery. NZ Post lost my parcel, giving it to a incorrect address even with signing. ATMS were great at following up with a quick response for helping track down my lost item. Got it in the end. NZ post retrieved my misplaced item and got it to me that same day of delivery. Would recommend the $2 tracking and signature sign for collection 👍 Happy customer 🙂”

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Posted 5 years ago

Sorry to hear of the issue with the postage, but glad everything was resolved so quickly! Thanks for the brilliant feedback!

Posted 5 years ago

“Extremely fast shipping, good quality products, reasonable prices just wish there was more of a selection but what, they do have is amazing”

Helpful Report

Posted 5 years ago

Hey there Chrisy! Thanks for the feedback, glad to hear you loved the quality of the items we provide and the great prices! Keep checking back as we're constantly updating our products and we're sure you'll find some more goodies! Thanks again and enjoy your product! :)

Posted 5 years ago

“Awesome prompt delivery, even when there is a pandemic! Great communication about delivery too. Only thing I recommend is reading fine print (reviews and discriptions) carefully when making your purchase so you get exactly what you’re looking for!”

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Posted 5 years ago

Thanks for all of the praise, Mila! Glad everything went so well! Cheers!

Posted 5 years ago

“Good service, quick delivery even in this time of shut down (virus) thanks team , Cheers Norma”

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Posted 5 years ago

Thanks for that Norma! Enjoy your purchase and stay safe!

Posted 5 years ago

“this is my 1st toy and I guess i was expecting a more from it. maybe I'm not sure how much I was supposed to expect. for now, it's an alright product”

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Posted 5 years ago

Hi there, sorry to hear it wasn't as great as you'd expected it to be! If you have any questions regarding any other products or what you ordered, please don't hesitate to get in touch with our service team and they'd love to help you find an amazing item that will be all you want it to be and more! Thanks for the review!

Posted 5 years ago

“Very good delivery service, especially given the current difficulties. My only complaint is that I've sent an email regarding an unsuitable product and received no reply.”

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Posted 5 years ago

Hey Tim, glad to hear it was mostly a positive experience all round for you! In regards to the issue, we will send correspondence to you ASAP, so keep your eyes peeled for an email from our lovely service team and we'll get to the bottom of this issue quickly (make sure to check your spam/junk folders too as our mail may end up there). Thanks.

Posted 5 years ago

“Great packaging”

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Posted 5 years ago

Lovely stuff! Cheers for the feedback! :)

Posted 5 years ago

“Arrived quickly and excellently packaged. All but one product was great, the Inflatable pump doesnt pump up evenly but still works.”

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Posted 5 years ago

Hey Jen, cheers for the feedback! Apologies about the product, we'll look into the item and if any further issues occur, don't hesitate to contact our lovely service team! Cheers for the feedback.

Posted 5 years ago

“Quick and easy to order. Staff were helpful when item was damaged in transit.”

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Posted 5 years ago

Thanks for the feedback Antonia! Glad we could help you so quickly when the issue arose and resolve the problem! Enjoy your item and make sure to expect more of the same the next time you shop with us!

Posted 5 years ago

“Got my order right on time, as before more than happy with the service”

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Posted 5 years ago

So great to hear! Glad you appreciated the service so much and got your goodie so quickly! Cheers!

Posted 5 years ago

Adulttoymegastore is rated 4.7 based on 8,180 reviews