Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,260 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,260 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good delivery service, especially given the current difficulties. My only complaint is that I've sent an email regarding an unsuitable product and received no reply.”

Helpful Report

Posted 5 years ago

Hey Tim, glad to hear it was mostly a positive experience all round for you! In regards to the issue, we will send correspondence to you ASAP, so keep your eyes peeled for an email from our lovely service team and we'll get to the bottom of this issue quickly (make sure to check your spam/junk folders too as our mail may end up there). Thanks.

Posted 5 years ago

“Great packaging”

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Posted 5 years ago

Lovely stuff! Cheers for the feedback! :)

Posted 5 years ago

“Arrived quickly and excellently packaged. All but one product was great, the Inflatable pump doesnt pump up evenly but still works.”

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Posted 5 years ago

Hey Jen, cheers for the feedback! Apologies about the product, we'll look into the item and if any further issues occur, don't hesitate to contact our lovely service team! Cheers for the feedback.

Posted 5 years ago

“Quick and easy to order. Staff were helpful when item was damaged in transit.”

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Posted 5 years ago

Thanks for the feedback Antonia! Glad we could help you so quickly when the issue arose and resolve the problem! Enjoy your item and make sure to expect more of the same the next time you shop with us!

Posted 5 years ago

“Got my order right on time, as before more than happy with the service”

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Posted 5 years ago

So great to hear! Glad you appreciated the service so much and got your goodie so quickly! Cheers!

Posted 5 years ago

“Good deals and prices”

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Posted 6 years ago

Pleased to hear! Thanks for the feedback!

Posted 6 years ago

“love the service”

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Posted 6 years ago

Thanks Francis, we love that you shopped with us! Hope the order was great and you got pure pleasure out of it! Thanks for the feedback!

Posted 6 years ago

“Great to deal with. Liked getting cute updates on where my packages are at 😊 and love how you get loyalty points.”

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Posted 6 years ago

Hi there Chelsea! Phenomenal feedback! Good to know you enjoyed the updates and are utilising the loyalty dollars! Thanks for shopping with us and we'll hopefully see you again soon!

Posted 6 years ago

“Good fast postage,”

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Posted 6 years ago

Awesome! Thanks for the feedback!

Posted 6 years ago

“Quick shipping great tracking great products”

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Posted 6 years ago

Great to hear, Courtney! Thanks for the amazing feedback and hope you continue to enjoy your products!

Posted 6 years ago

“very happy,arrived super quick and very happy with my purchase.cant wait to buy again”

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Posted 6 years ago

Thank you mysterious Secret Lady! Phenomenal to know you're so happy with your purchase and you're rearing to go again! Thanks again and see you again soon!

Posted 6 years ago

“Quick service snd delivery”

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Posted 6 years ago

That's us! Glad we got your item to you so quickly . Thanks for the feedback!

Posted 6 years ago

“Very fast delivery, loved the packaging- very discreet! Great updating info on tracking also.”

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Posted 6 years ago

Awesome to hear the packaging we use is going well, Tracey-Lee! Good to know the tracking was helpful as well gave you peace of mind! Thanks for the feedback, we'll keep up the good work!

Posted 6 years ago

“Excellent quick service. Was at my door within 48hours. However my shock gloves didnt work. 😩. But the package was very well packed. I'm sure I just got a faulty product and it will be replaced. Other wise excellent service”

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Posted 6 years ago

Thanks for the feedback Jonny! Sorry to hear of the faulty product, but I hope that the new one is fault free! Thanks again!

Posted 6 years ago

“Great fast postage!!”

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Posted 6 years ago

Thanks Samantha! Appreciate the review!

Posted 6 years ago

“Great customer service, came so fast.”

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Posted 6 years ago

Our pleasure, Zoe! I'm not too sure if you mean you or the package, but here's hoping it's both! Thanks for the awesome feedback and expect more of the same the next time!

Posted 6 years ago

“Happy with product, and delivery and communication about it arriving.”

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Posted 6 years ago

Our pleasure! Awesome to know you enjoyed the product and our service! Cheers!

Posted 6 years ago

“Very easy to use website and super fast delivery”

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Posted 6 years ago

Brilliant! It's good to know you enjoyed our website/navigation and the zoomy delivery! Thanks for the review!

Posted 6 years ago

“I’m new to it. Was looking a boys toys. One issue was I struggled sometimes to find sizes”

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Posted 6 years ago

Hi Mike, thanks for the feedback! If you have any questions regarding item sizes, don't hesitate to contact us with any questions you may have - our experts will endeavour to help with whatever query you might have. Thanks!

Posted 6 years ago

“Only bought one item... can’t say much, rally. Item was excellent. Shopping was easy and similar to other functioning online stores.”

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Posted 6 years ago

Great to know we provided a pleasant shopping experience! Even better that you enjoyed the item so much! Thanks for the wonderful feedback!

Posted 6 years ago

Adulttoymegastore is rated 4.7 based on 8,260 reviews