Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 8,076 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and fast delivery 👍👍👍👍”

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Posted 5 years ago

Awesome! Thanks for the review!

Posted 5 years ago

“Quick and fast delivery! Discreet packaging and no problems! Super good!”

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Posted 5 years ago

Super stuff! We appreciate the amazing feedback and are really pleased to hear you're so happy! Thanks for stopping by and expect the same great service the next time you shop with us!

Posted 5 years ago

“Arrived quickly one of the items that came with batteries was covered in the battery acid and i did have to find new ones but everything else was good”

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Posted 5 years ago

Hi there! We're sorry to hear there was an issue with one of the items. Due to the nature of goods we provide, we unfortunately can't QC every item as that would breach the packaging, however, we apologise for this issue regardless and will look into the item in question. If any issues persist, don't hesitate to get into contact with us and we'd love to help. We're happy to hear you enjoyed everything else though, and we appreciate your support!

Posted 5 years ago

“very fast delivery even during the covid crisis. Came 3 days earlier than expected,and i am not in NZ!! The only reason they didn't get a 5 star is because i am having issues with using my credit card which still hasn't been sorted, otherwise i am very happy at this point, Good prices too,will recommend to others once my credit card issue is sorted”

Helpful Report

Posted 5 years ago

Hi there Paul, we're really happy to hear how pleased you were with everything! We'll look into this credit card inconvenience for you and get that sorted ASAP and apologise for any issues this has caused. Thank you for the great feedback though and we hope to see you again soon!

Posted 5 years ago

“Got what I wanted, good quality and reasonable prices”

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Posted 5 years ago

Sounds like a great, winning combo! Cheers!

Posted 5 years ago

“Great quick delivery. Product was just what I needed and very discreetly packaged”

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Posted 5 years ago

Yay! Awesome to know your item was just what you wanted and it got to you discretely! Thanks for shopping with us and we'll no doubt see you again soon for more of the same!

Posted 5 years ago

“Great selection of products although a little pricey. Discrete packaging and very fast delivery. I have only ever had great service from the store. Thanks.”

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Posted 5 years ago

Happy we could be of service! Cheers!

Posted 5 years ago

“Toys we purchase work great thanks again to the team for being a one stop shop !”

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Posted 5 years ago

Amazing Ant! Happy to hear we could be of service! Cheers!

Posted 5 years ago

“One item Didn't work when arrived, pulled plastic battery tabb thingi and got nuck suck however other item was mint for the price of the little thing, I haven't herd him complain yet, nor have I had herd him request to be leveled up.... However I'm still guna browse haha”

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Posted 5 years ago

Glad to hear the item worked in the end and was great despite its size! Thanks for the great feedback and we hope to see you again soon for more goodies!

Posted 5 years ago

“Fantastic shopping experience”

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Posted 5 years ago

Awesome stuff! Thanks for the feedback!

Posted 5 years ago

“Thank you all for your help, I am pretty impressed with my toy”

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Posted 5 years ago

You are very very welcome! Happy to hear you're impressed with your toy, we hope it pleasures you time and time again! Thanks for the review!

Posted 5 years ago

“Reliable service as always, fast and discrete and good products.”

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Posted 5 years ago

Hi there! Great to hear you were so happy with our speedy service and the items you received! Thanks for stopping by!

Posted 5 years ago

“Good range of products, quick response and despatch. Website a little difficult to navigate. Overall a great option in the marketplace.”

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Posted 5 years ago

Thanks for the feedback J, glad to hear you liked our range of products and the speedy response. Cheers for the support!

Posted 5 years ago

“Please be more discreet. Emails with Adult toy mega store popping up on your phone isn’t great. At least use ATMS”

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Posted 5 years ago

Hi there, we apologise for this issue and will look into this for you. We value your privacy and discreteness very highly so will look into this ASAP. Thank you for the feedback and we hope you enjoy your purchase.

Posted 5 years ago

“Fast efficient service. No hassles”

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Posted 5 years ago

Great feedback! Stress free pleasure is what we're all about! Thanks!

Posted 5 years ago

“Great quick service”

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Posted 5 years ago

Speed makes all the difference! Thanks for the review and for stopping by!

Posted 5 years ago

“Love this this site. So many options. Quick postage. All round good service. Have recommended to a couple of people”

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Posted 5 years ago

We appreciate the recommendations and are so pleased to hear that you love the site and the amount of options we have! We'll keep up the same high standards so expect no less the next time you shop with us! Thanks!

Posted 5 years ago

“Everything good just taking ages to get here(part corona problem”

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Posted 5 years ago

Sorry to hear of the delay with your order, but glad to hear it reached you and everything was good! Thanks for shopping with us and we'll see you again soon for more goodies!

Posted 5 years ago

“Once everything was sorted even during lockdown I received my box of joy pretty fast”

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Posted 5 years ago

Yay! Glad it was so speedy getting to ya! Enjoy your order and we can't wait to get you some more goodies!

Posted 5 years ago

“I recently purchased some product's from this site,although the product's were dispatched in a reasonably good time frame.,i did frustrating that i did not receive a reply to my e-mail directed to customer service dept.The good did take some time to arrive,due to the backlog of parcel's bank-up at nzpost,the track and trace method did not work well at all under the pressure of nzpost high volume demand.,there was a gap of 4 day's from the day my goods got picked-up by the courier (friday) to when the goods were finally scanned/& dispatched from nzpost sorting depot (tuesday).But however the goods were delivered by a very nice courier driver who i'm sure work's very well and does a good job under pressure.So all-in-all i'm happy now i have my parcel's.And now it's play time!.”

Helpful Report

Posted 5 years ago

Hi there! Thanks for this feedback! Apologies about the service email issue and delay of the package. We are glad you received your items though and from a great courier driver at that. We hope you enjoy your order and make sure to let us know how it all is. Thanks for the review and we hope you enjoy it heaps!

Posted 5 years ago

Adulttoymegastore is rated 4.7 based on 8,076 reviews