Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 8,120 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, ordered online and shipped the same day. Arrived within 2 days! Love how easy and prompt the service was!”

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Posted 1 month ago

“Best adult store in New Zealand, when youu mistakenly removed a item by mistake, the staff are very helpful to fix the issue, highly recommend.”

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Posted 1 month ago

“Very speedy, although a little dissapointed in one toys charging mechanism.”

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Posted 1 month ago

“Amore Whoosh Suction Vibe on time”

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Posted 1 month ago

“Lived up and past expectations, having the ability to easily and comfortably lay the blanket down and not have to worry about soakage is a game changer. Not to mention how comfortable it feels. You truly could drop a whole glass of water and it wouldn’t soak though 10/10”

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Posted 1 month ago

“Great range of products for various price points. Purchased items arrived quickly and were as advertised, would shop again.”

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Posted 1 month ago

“Amazing and friendly”

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Posted 1 month ago

“Prices are reasonable, product quality is good, and shipping (to Auckland) is fast.”

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Posted 1 month ago

“Great website, easy process, quick delivery and great products.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Excellent communication and quick delivery. Highly recommend.”

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Posted 1 month ago

“Not only quick delivery but constant updates on delivery. Ordered 1 day, received discretely well package the next! Can't wait to try the product.”

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Posted 1 month ago

“Incredibly fast action once we place our order - delivered to us by 9.30am the next day. And the vibrator was just what we needed. Great service”

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Posted 1 month ago

Thank you so much for taking the time to share your experience with ATMS, Vivienne! It's such a treat to be able to serve our wonderful customers such as yourself 💖

Posted 1 month ago

“Ordered 3 days ago still no update on product dispatch. It says it’ll get delivered in 2-4 business days, it’s been 3 days still no information about delivery provided. No response from customer service.”

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Posted 1 month ago

Hi there, thank you for submitting this review and for bringing the issue to our attention! We have unfortunately been unable to locate any order tied to your email and last name. If you could please reach out to our friendly customer care team with alternative details, an order number, or proof of payment then we will be able to locate your order information and provide you with a tracking number ☺️

Posted 1 month ago

“The you i received said “sample not for sale” on it, i emailed almost 2 weeks ago about this and have followed up and have heard nothing. Really disappointed to be honest.”

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Posted 1 month ago

Hey there, thank you for your feedback and patience while we reviewed your initial emails to us ☺️ Our friendly customer care team has sent you an email regarding this, explaining that the essentials bundle you purchased came with a free sample of the toy which you have received. Please do not hesitate to reach to us again if you run into any further questions or concerns 💌

Posted 1 month ago

“Great service. Fast delivery. What more could you ask for?”

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Posted 1 month ago

Your kind words inspire us to keep delivering great experiences! 💗

Posted 1 month ago

“This product works really well.and enjoy using it.Thank you.”

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Posted 1 month ago

Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the product. Your satisfaction truly motivates us to keep delivering great experiences ✨

Posted 1 month ago

“Broken products and no response from customer service.”

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Posted 2 months ago

Hello! We’re really sorry to hear about the broken products you received and the lack of response from our customer service. Your experience is very important to us and we can understand your frustration. Glad that we were finally able to make contact after discovering and resolving our email server issue, and resolve your issue quickly!

Posted 1 month ago

“Easy to make selections and complete purchase. Has a great range of products and dispatch is always prompt and efficient”

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Posted 2 months ago

We always strive to offer a great range of products and efficient service, and your support means the world to us! 🌏

Posted 1 month ago

“My go to toy store . Always has a sale or a discount good prices all rough . Fast shipping”

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Posted 2 months ago

Wow - what a compliment that Adulttoymegastore is your go-to toy store! It's amazing to know you enjoy our sales and fast shipping. Thank you for your continued support, and happy shopping! 😊

Posted 1 month ago

Adulttoymegastore is rated 4.7 based on 8,120 reviews