Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 8,129 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 3rd November 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was excellent to deal with. Product arrived as quick as.”

Helpful Report

Posted 1 year ago

Hiya, so glad to hear you had an excellent experience with us! We'd love to be able to do it again sometime ☺️

Posted 1 year ago

“The package came a lot faster than I expected, it was discreetly wrapped and we are VERY happy with the products”

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Posted 1 year ago

And we are VERY happy to hear that you've enjoyed your experiencing shopping with us. We are delighted to hear that you're happy with our service and our products, and hope to see you again sometime soon! ☺️

Posted 1 year ago

“Great delivery time frame.”

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Posted 1 year ago

Hi Chris, all of us here at Adulttoymegastore understand how painful it can be waiting for a highly anticipated order to arrive, especially given the kind of nature of the products we sell and anyone would want them as soon as possible. So we're happy to hear that you're impressed with our delivery turn around! 🥳

Posted 1 year ago

“Perfect again Thanks”

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Posted 1 year ago

No, thank you for choosing to support ATMS! Hope to see you again shortly where we can keep providing you with perfect service 🥳

Posted 1 year ago

“Great service and price. Fast delivery with a couple of small extras. Well done.”

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Posted 1 year ago

Hey there, thank you so much for the 5 star review! Glad to hear that you appreciate the little freebies we pop into each and every order 😊

Posted 1 year ago

“Fantastic service and customer follow up. Actually felt like a genuinely appreciated customer rather than just a number. Super satisfied with the item purchased and please keep up the good work!! Definitely happy to purchase from again and highly recommend to all.”

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Posted 1 year ago

Wow! All of us here at ATMS are blown away by your review! 🥰 Thank you so much for your incredibly kind words - our team works hard to ensure that all customers are properly taken care of so it's rewarding to hear that you felt like the valued customer that you are. Feedback like this only motivates us to keep providing positive experiences for all of our customers, and we can't have you back soon!

Posted 1 year ago

“Fast service, discreet as always”

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Posted 1 year ago

Thank you so much for the 5 star rating, Stephanie! 🤩 We really appreciate your kind words and are so pleased to hear that you enjoyed our service!

Posted 1 year ago

“So far most of my purchases have been disappointing in some way, and every time due to bad descriptions and lack of timely responses from atms staff. I'm not angry, just disappointed.”

Helpful Report

Posted 1 year ago

Hiya Jack, thank you for taking the time to write your review. All feedback from our customers is incredibly important to us as a company as we always strive to provide a positive customer experience. Unfortunately it sounds like this was not the case for you and we are so sorry about this. We are reaching out now via email for more information so we can look into what has happened to cause your disappointment in hopes that we can resolve this for you 😊

Posted 1 year ago

“So quick and great communication”

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Posted 1 year ago

Hi there, thank you so much for sharing your shopping experience with Adulttoymegastore. Your feedback is so valued and let's us know that we are on the right track 😊

Posted 1 year ago

“Awesome service as always quick response time.”

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Posted 1 year ago

Hey Mitch, thanks for your 5 star rating of ATMS! We always strive to provide the best service for all our customers, so we're really glad to know that we have succeeded in this. ☺️

Posted 1 year ago

“great fast delivery”

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Posted 1 year ago

Hiya, we're so happy to hear that you had a positive experience shopping with us - hope to see you again!

Posted 1 year ago

“"O" my gosh! Yes yes yes yes yes”

Helpful Report

Posted 1 year ago

Your enthusiasm and support means the world to us - thank you so much for this gorgeous feedback 🥰

Posted 1 year ago

“A great place to go for toys of all kind. Super quick shipping too”

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Posted 1 year ago

Thank you Julia, we appreciate that you took the time out of your day to leave us such a stunning review. 😊

Posted 1 year ago

“Great service, quick delivery and quality product. Thank you.”

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Posted 1 year ago

Hiya, thank you so much for kind review! We hope to see you again sometime soon 🥳

Posted 1 year ago

“I've got my sister's hens night coming up, so I ordered a few things. Great communication and came very quickly. Also love the little freebies that were added in, I'll give them to her on the night.”

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Posted 1 year ago

Hi there, thank you for choosing us to be apart of your sister's hens night 🥳 We hope it goes amazingly and will be celebrating with you in spirit!

Posted 1 year ago

“Wonderful quick service. I ordered by phone on Wednesday morning and the parcel was delivered on Thursday morning. I am very happy with the products I ordered.”

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Posted 1 year ago

Was so lovely chatting with you on the phone earlier this week! We are thrilled to hear that you had a positive experience and can't wait to hear from you again ☺️

Posted 1 year ago

“Fast an easy AAA. Cheers”

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Posted 1 year ago

Hey Bevan, thank you so much for the stunning review! It is so appreciated and we hope to see you again soon! 😊

Posted 1 year ago

“Haha what a good night!! Thank you ATMS!!”

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Posted 1 year ago

Hiya, thank you so much for the 5 star review 🤩 We're thrilled we helped play a part in the good night you had! Let's do it again sometime soon, yeah?

Posted 1 year ago

“Great website, quick delivery, clear comms and lots of products to choose from. My first purchase and less than a week later, i'm back for something else. Highly recommend!!”

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Posted 1 year ago

Wow! All of us here at ATMS are happy that your experience resulted in this. We can't way to have you back again 😊

Posted 1 year ago

“Received within 48 hours used the hour of delivery ordered a card game, still struggling to find a good one that works for a couple in bed, Toys and outfits were good”

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Posted 1 year ago

Hi there, thank you so much for your review! Our customer care team would be more than happy to help walk you through some good recommendations for couples! We are reaching out now to work together on this 😊

Posted 1 year ago

Adulttoymegastore is rated 4.7 based on 8,129 reviews